If you ever had access to SPIRE, please request your transcripts via your student center. If you need help accessing your SPIRE account, please use the 'Forgot Your Password?' option on the SPIRE page. An email with your SPIRE ID and password will be sent to your non-UMass address. If you are unable to do so please contact the IT Help Center.
Students with SPIRE access have the option of ordering their transcript to be delivered via our secure electronic delivery service at a cost of $2.50. They also can request a paper transcript to be mailed, arrange for pick up in the University Registrar's Office (213 Whitmore), or authorize a third party to pick up the transcript for you. Important: if you order a paper transcript and you need it to reflect grading for a specific term or to show degree information, generate an unofficial transcript first to determine if the information has been posted to your record. For help on how to use the SPIRE official transcript request process click HERE.
Requesting official transcripts via mail or fax:
If you do not have a SPIRE login or you are a non-degree student, the University will send out your official transcript(s) upon receipt of your written authorization. You are encouraged to use the appropriate transcript request form. Your request must include:
• your signature
• all names used on your academic record (last, first, middle/maiden/other name)
• Student ID # or Social Security number
• your date of birth
• your address, telephone number and email address
• any additional information which will enable us to locate your record
Please send complete addresses of where you want your transcripts sent. Also indicate how many copies you want sent to each address. To be official, the transcript must be sent through the mail directly to a third party or to the student in a confidential envelope with the signature of the Registrar on the back of the envelope for use in packaged applications. Alternately, a student may request that their official transcript be held for pick up in the appropriate Registrar's Office. Requests for pickup must be made at least three business days in advance. The University does not deliver transcripts via email except for those ordered through our secure electronic delivery system (currently only available to SPIRE users).
Your letter of request should be mailed to the appropriate transcript service center:
University Registrar's Office
213 Whitmore Administration Building
University of Massachusetts
181 Presidents Drive
Amherst, MA 01003-9313
100 Venture Way, Suite 201
Hadley, MA 01035
111 Stockbridge Hall
534 Goodell Building
* Associate Degree Only. Other Stockbridge students use Undergraduate Registrar's Office procedures.