How To Request an Official Transcript

IF YOU HAVE ACCESS TO SPIRE…

You can request your transcript for either off-campus delivery, on-campus delivery or in-person pick-up directly through your SPIRE account.
 
To request your transcript for off-campus delivery, please log into your SPIRE account, click on the Academics tile, and choose “Transcript Request” under the General Academic Info section. You will be presented with two options for ordering your official transcript:
  • Official Transcript – Delivery Outside UMass Amherst
    • Select this option if you need to send a paper transcript off-campus or an electronic transcript to yourself or another individual. Click on the “Order Official Transcript” button to be brought to the Parchment storefront and follow the on-screen instructions. There is a cost for this service: $3.00 for electronic transcripts and $5.50 for paper transcripts.
  • Official Paper Transcript – Delivery to UMass only
    • Select this option if you want to send a paper transcript to an address within the UMass Amherst campus or if you want to pick up a copy of your official transcript at the UMass Amherst Registrar’s Office. This option is free.

If are no longer an active student but previously used SPIRE and you need help accessing your SPIRE account, please use the Password & NetID Help option on the SPIRE Login page.

Current Students and Recent Graduates: if you order an official transcript and you need it to reflect grading for a specific term or to show degree information, generate an unofficial transcript first to determine if the information has been posted to your record.

 
IF YOU DO NOT HAVE ACCESS TO SPIRE…
 
For delivery outside of the UMass Amherst campus, you must create an account directly through our automated transcript delivery service, Parchment. Once you have created your account, you will be able to request a paper or electronic transcript for external delivery. There is a cost for this service: $3.00 for electronic transcripts and $5.50 for paper transcripts.
 
Former students who do not have access to SPIRE also have the option to order transcripts to be picked up at the University Registrar’s office or have them delivered to other UMass Amherst offices at no cost. Please use the transcript request form and mail or fax your request to our office.
 
If you do not have a SPIRE login, and are unable to use the transcript request form, the University will provide your official transcript(s) upon receipt of your written authorization to on-campus recipients or for pick up at the University Registrar's office.
 
Your request must include:
  • your signature
  • all names used on your academic record (last, first, middle/maiden/other name)
  • Student ID # or Social Security number
  • your date of birth
  • your address, telephone number and email address
  • any additional information which will enable us to locate your record
Completed forms and written requests can be sent to:
University Registrar's Office
ATTN: Transcripts
213 Whitmore Administration Building
University of Massachusetts
181 Presidents Drive
Amherst, MA 01003-9313
 
Please contact the Registration/Transcript Services area for any questions:
Phone: (413) 545-0555
Fax: (413) 545-2920