Addresses/phone numbers, personal email information, emergency contact information, and pronouns can be updated by students through your SPIRE account. In order to update your biographical information in SPIRE that you do not have access to change on your own (primary name, social security number, etc.), please use the SPIRE Information Update Request Form. You can follow either the in-person or electronic steps below.
Note:
- If you have already filed your FAFSA, please check with Financial Aid to see if a legal name change would have any impact your aid.
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Graduate students need to change their name through the Graduate School. Please contact their office for assistance.
In-Person option
- Navigate to the Registrar’s Office forms page.
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Click on the SPIRE Information Update Request Form link (in black square in screenshot below). This will bring you to a printable PDF form.
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After completing the form, please return it to 213 Whitmore Administration Building along with the necessary documentation needed to process the change. The Registrar’s Office will take in the form and make copies of your documentation and update your record.
Electronic option
- Navigate to the Registrar’s Office forms page.
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Click on DocuSign It link next to the SPIRE Information Update Request Form link (in black square in screenshot below). This will bring the electronic version of the form.
- Please enter your name and email address in the first screen, and then click on Begin Signing. Complete the rest of the form, and click on Finish.
- A confirmation email will be sent to your email address. Click on the link in that email to upload your documentation to our secure portal.
- The Registrar’s Office will receive email notifications once the form has been completed and the documentation has been uploaded. The office will review both and update your record.
If you have any questions about this process, please contact registrationarea@registrar.umass.edu or 413.545.0555, option 5.
