Leah Wing

Leah is Senior Lecturer II on the faculty in the Department of Legal Studies and she is on the Steering Committee of The Center for Justice, Law, and Societies. Her teaching and research utilize law and society scholarship to interrogate the relationship between disputing and justice. Her areas of concentration are the impact of inequality and technology on the transformation of conflict and furtherance of justice through dispute resolution processes in offline and online geographies. Her current research projects include AI, ethics and dispute resolution, technological responses to disaster, and digital harm doing. She completed three National Science Foundation funded research projects on online dispute resolution with multidisciplinary and multi-institutional research teams.

Leah is Director of the National Center for Technology and Dispute Resolution (NCTDR) and 2026 President and founding board member of the International Council for Online Dispute Resolution (ICODR). She serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly, and has served two terms on the Association of Conflict Resolution Board of Directors. Leah founded and directs the Art of Conflict Transformation Event Series at UMass Amherst that produced the UMass Mural that hangs in the Campus Center. Since 2007 it has brought together over 5000 scholars, artists, conflict resolvers, and students to explore the geography of conflict; the spaces in and on which conflict has been imprinted and expressed, and the emerging terrains of resistance, resilience, and transformation. Leah is a member of Healing Through Remembering (Belfast).

Without coding fairness and equality into artificial intelligence (AI), it won't emerge as an outcome. NO CODE, NO JUSTICE.

• Oberlin College, undergraduate
• University of Massachusetts/Amherst, masters and doctorate

• Wing, L., Rainey, D., and Draper, C., with interviewer Macduff, I. “Governing AI.” International Council for Online Dispute Resolution Podcast Series, Episode 42. Monday December 1, 2025, 64 minutes.
• Wing, L., Draper, C. Cooper, S., and Rainey, D. Governing Artificial Intelligence. Leiden; Boston: Brill Academic Publishers, Inc, 2025.
• Wing, L. and Mcduff, I. Lessons and Observations from the International Council on Online Dispute Resolution Podcast Series, Episode 37, July 13, 2025, 44 minutes.
• Wing, L. and Draper, C. “Parameters of Online Dispute Resolution: Introducing a New Framework for ODR.” International Journal of Online Dispute Resolution, (9)2, 2022, 112-123.
• Wing, L. Rainey, D., Obi-Farinde, M. Elisavetsky, A. and Cortes, P. “ODR Ethics and Standards: The Revised NCTDR and ICODR Standards.” International Journal of Online Dispute Resolution, (9)2, 2022, 124-132.
• Katsh, E., Draper, C., Ebner, N., Loebl, Z., Rainey, D., Ross, G., Rule, C., Vilalta, E. and Wing, L. “Comments on Artificial Intelligence.” International Journal of Online Dispute Resolution, (9)2, 2022, 147-176.
• Wing, L. "Ethics and Online Dispute Resolution" podcast with interviewer, Ian MacDuff. International Council for Online Dispute Resolution Podcast Series, Episode 3, June 27, 2022, 35 minutes.
• Wing, L. “Mapping the Parameters of Online Dispute Resolution.” International Journal of Online Dispute Resolution (9)1, 2022, 3-16.
• Wing, L. with Draper, C. Framing the Parameters of Online Dispute Resolution. National Center for Technology and Dispute Resolution, 2022.
• Wing, L. “Conference Closing Remarks.” International Journal of Online Dispute Resolution, (9)2, 2022, 145-146.
• Wing, L., Martinez, J., Katsh, E. and Rule, C. "Designing Ethical Online Dispute Resolution Systems: The Rise of the Fourth Party.” Negotiation Journal 37(1), Special Issue: Artificial Intelligence, Technology, and Negotiation, Winter 2021, 49-64.
• Wing, L. and Rainey, D. “Ethical Principles and Standards for Online Dispute Resolution.” in Rainey, D., Katsh, E., and  Wahab, M. (eds.), Online Dispute Resolution: Theory and Practice, Second Edition. The Hague: Eleven International Publishing, 2021, 19-47.
• Schmitz, A. and Wing, L. “Beneficial and Ethical ODR for Family Issues.” Family Court Review. Special Issue: Online Dispute Resolution (ODR). 59(2), April 2021, 250-267.
• Wing, L., Rainey, D., Katsh, E. and Abdel Wahab, M. “Book Review: Daniel Rainey, Ethan Katsh, and Mohamed S. Abdel Wahab (eds.), Online Dispute Resolution: Theory and Practice, 2nd ed., The Hague: Eleven, 2021.” International Journal of Online Dispute Resolution, (8)2, 2021, 179-188.
• Ahmed, Y., Duddy, S., Hackett, C., McCallan, M., McKeown, G., Murphy, A., O’Rourke, C., Patterson-Bennett, E., and Wing, L. Gender Principles for Dealing with the Legacy of the Past: Implementation Guidance. Belfast: Irish Department of Foreign Affairs and Trade, 2020, 1-20.
• Wing, L. “ODR: A Haiku Poem.” In Elisavetsky, A. I and Almiron, D. P. (Eds.). La Mediacion a la Luz de las Nuevas Tecnologias, Buenos Aires: Erreies, 2019, 159.
• Wing, L.  “Artificial Intelligence and Online Dispute Resolution Systems Design: Lack of/Access to Justice Magnified.” International Journal of Online Dispute Resolution, (4)2, 2017, 16-20.
• Wing, L.  “Ethical Principles for Online Dispute Resolution: A GPS Device for the Field.” International Journal of Online Dispute Resolution, (3)1, 2016, 12-29.
• Ahmed, Y., Duddy, S., Hackett, C., Lundy, P., McCallan, M., McKeown, G., Murphy, A., O'Rourke, C., Patterson-Bennet, E., and Wing, L. with Philipp Schulz. “Developing Gender Principles for Dealing with the Legacy of the Past.” International Journal of Transitional Justice, 10, 2016, 527-537.
• Ahmed, Y., Duddy, S., Hackett, C., Lundy, P., McCallan, M., McKeown, G., Murphy, A., O’Rourke, C., Patterson-Bennett, E., and Wing, L. Gender Principles for Dealing with the Legacy of the Past. Belfast: Irish Department of Foreign Affairs and Trade, 2015, 1-16.
• Ahmed, Y., Duddy, S., Hackett, C., Lundy, P., McCallan, M., McKeown, G., Murphy, A., O’Rourke, C., Patterson-Bennett, E., and Wing, L. Workshops Report: Gender Principles for Dealing with the Legacy of the Past.  Belfast: Irish Department of Foreign Affairs and Trade, 2015, 1-28.
• Wing, L. "Social Impact and Technology: Issues of Access, Inequality and Disputing in the Collaborative Economy," International Journal of Online Dispute Resolution, (1)2, 2014, 150-160.
• Wing, L. “Intersectionality and Conflict Resolution Pedagogy.” In Pliner, S. and Banks, C. (eds.), Teaching, Learning, and Intersecting Identities in Higher Education. New York: Peter Lang Publishers, 2012, 49-68.
• Wing, L. and Rainey, D. “Online Dispute Resolution and the Development of Theory.” In Wahab, M., Katsh, E., and Rainey, D. (eds.), Online Dispute Resolution: Theory and Practice. The Hague: Eleven International Publishing, 2012, 23-38.
• Wing, L. (ed.). Transforming Threads of Resistance: Political Arpilleras & Textiles by Women from Chile and Around the World. Amherst, MA: University of Massachusetts Amherst, 2012, 1-48.
• Wing, L. “Dealing with the Past: Shared and Contested Narratives in ‘Post-Conflict’ North of Ireland/Northern Ireland.” Museum International, Vol.62, Issue 1-2, 2010, 31-36.
• Wing, L. “Mediation and Inequality Reconsidered: Bringing the Discussion to the Table.” Conflict Resolution Quarterly, Vol. 26, 2009, 383-404.
• Berry, J., Beyers, M., Carr, A., Cook, S., Cooper, D., Dover, J., Hackett, C., Harkness, C., Kelly, G., McAnulty, M., McCartney, K., Meegan, J., Naylor, Y., and Wing, L. Ethical Principles: Storytelling and Narrative Work Relating to the Conflict in and About Northern Ireland. Belfast: Healing Through Remembering, 2009, 1-22.
• Wing, L. “Whither Neutrality? Mediation in the Twenty-First Century.” In Trujillo, M.A., Bowland, S.Y., Myers, L. J., Richards, P.M., and Roy, B. (eds.), Re-Centering Culture and Knowledge in Conflict Resolution Practice. Syracuse: Syracuse University Press, 2008, 93-107.
• Clarke, L. A., Gaitenby, A., Katsh, E., Marzilli, M., Osterweil, L. J., Rainey, D., Simidchieva, B., Sondheimer, N. K., Wing, L., and Wise, A. “Using Process Definitions to Drive User Interactions with Digital Government Systems.” Eighth Annual International Conference on Digital Government Research, Philadelphia, PA, May 20-23, 2007, 310-311.
• Association for Conflict Resolution. (Contributing editor). Recommended Standards for School-Based Peer Mediation Programs, 2007.
• Katsh, E. and Wing, L. “Online Dispute Resolution in the Last Decade and the Future” (reprint) in K.K.S.R. Murthy, (ed.), Issues in Online Dispute Resolution, CFAI Law Books Division, Institute of Chartered Financial Analysts of India University, 2007.
• Katsh, E. and Wing, L. “Online Dispute Resolution in the Last Decade and the Future.” Toledo Law Review, Vol. 38, 2006, 101-126, 2006.
• Osterweil, L. J., Clarke, L. A., Gaitenby, A., Gyllstrom, D., Katsh, E., Marzilli, M., Sondheimer, N. K., Wing, L., Wise, A., and Rainey, D. “A Process-Driven Tool to Support Online Dispute Resolution.” International Conference on Digital Government Research, San Diego, CA, May 2006, 56-57.
• Warters, B. et al.  (Contributing author.) Institutional and Program Level Guidelines for Conflict Management in Higher Education. Campus Conflict Management, 2003.
• Wing, L. and Rifkin, J. “Racial Identity Development and the Mediation of Conflicts.” In C. L. Wijeyesinghe and B.W. Jackson (eds.), New Perspectives on Racial Identity Development: A Theoretical and Practical Anthology. New York: New York University Press, 2001, 182-208.
• Baker, M., French, V., Trujillo, M., and Wing, L. “Conflict Resolution Education: How it Does Not Meet the Needs of Diverse Populations.” In T.S. Jones and D. Kmitta (eds.), Conflict Resolution Education Research and Evaluation, Washington, DC: United States Department of Education and the Conflict Resolution Education Network, 2000.

• Press Release: Leah Wing releases new book “Governing Artificial Intelligence”
• Press Release: Core of New International Standard for E-Commerce Online Dispute Resolution Developed at UMass Amherst
• Leah Wing wins Margaret Maher Award from Amherst Irish Association
• Dr. Leah Wing Elected President of the Board of Directors, International Council for Online Dispute Resolution
• Dr. Leah Wing Named Director Of The National Center For Technology & Dispute Resolution
• Leah Wing Honored with 2019-20 Distinguished Teaching Award
• Leah Wing Wins 2018 SBS Outstanding Teaching Award
• Professors Katsh and Wing Join UN Online Dispute Resolution Working Group
• Wing Delivers Trans-Atlantic Symbols of Friendship through Mural Project
• Wing, Katsh Serve as Observers to UN Online Dispute Resolution Working Group

• The Fourth Party: Improving Computer-Mediated Deliberation through Cognitive, Social and Emotional Support (National Science Foundation)
• Process Families and their Application to Online Dispute Resolution (National Science Foundation)
• Process Technology for Achieving Government Online Dispute Resolution (National Science Foundation)

• Alternative Dispute Resolution (Legal Studies 368)
• Environmental Justice (Legal Studies 432)
• Environmental and Public Policy Dispute Resolution (Legal Studies 494DI) (IE)
• Mediation and the Courts (Legal Studies 426)
• The Irish Peace Process (Part One) (Legal Studies 482)
• The Irish Peace Process:  After The Good Friday Agreement (Part Two) (Legal Studies 484)
• Conflict Resolution (Public Policy 621)