Undergraduate Degree: Bachelor of Science in Psychology
Current Position Title and Affiliation: Senior Patient Experience Representative in the Plastic and Oral Surgery Department at Boston Children’s Hospital
Summary of Position:
I work as a coordinator for the Chief of Oral Surgery. I create her schedule template as well as run her clinics. I am the primary liaison between the family and our clinical staff. I keep families updated on treatment plans, payments and schedules. My job includes tracking down a patient’s records from outside offices, and ensuring that the patient’s treatment plan is in order with our office and their dentist/orthodontist’s office.
Future Goals: To become a registered nurse.
What do you love most about this career path?
I absolutely love working in healthcare. It’s a fast paced environment where I am able to learn something new every day, while also helping others. What attracted me to nursing was the face to face time with patients, along with knowing I’m not limited in terms of what area of healthcare I can work in.
How did UMass and/or Psychological and Brain Sciences help prepare you?
Christina Metevier (Associate Undergraduate Advisor, Senior Lecturer in PBS) is amazing and one of the most helpful people I have ever met. Psychology is an interesting major because it can be applied to everything you do in the future. I think it’s easy to become a bit lost within the world of psychology and thinking about “what you want to do,” but UMass offers so many interesting narrowed psychology courses that it makes the world feel a little smaller. These types of courses definitely guided me in realizing what I like and what I didn’t like (which is super helpful!). Don’t be afraid to try a course that seems a bit out of your element. It’s psychology, so at least you know it will always be interesting to learn, regardless of whether or not you love the subject!
Tips for Current Undergrads:
Make the most out of your connections with the faculty and don’t be afraid to try new experiences. The more new things you try while in school, the more you learn about yourself.
