LMS Migration Resources

Throughout the Canvas transition process, there have been many opportunities to request content migration of your course material. While concierge migration windows have closed, instructors may request content-copy migration to create a copy of their course content in an unpublished Canvas course. 

If you prefer to learn Canvas through manually building your course, you can request a blank course workspace in Canvas to start adding your content. This method requires spending more time, but will allow you to leverage the best features in Canvas and create a dynamic course. The third option for content migration is a manual migration, which is the quickest migration method, but can often lead to some discrepancies between your Blackboard or Moodle course and your new Canvas course.

For a full breakdown of the migration options, please refer to our page detailing the migration option comparisons. Additional migration resources are detailed below.

Please note: In addition to requesting course content migration, instructors need to request a Canvas course in SPIRE.

Alongside internal resources, such as the Canvas training course, weekly workshops on Canvas, a course checklist, and more, Canvas offers a robust support section to aid instructors in learning a new learning management system. These links can be found in the “Learning Canvas” section below.

Along with Canvas’ support articles, 24/7 support for instructors and students is always available through Canvas (when logged in, available under “Help” in the left-hand navigation) via phone and support chat.

For more specific questions on Canvas at UMass, the IDEAS team offers drop-in support via Zoom and in-person, alongside appointment scheduling, all detailed below.

Migration Resources:

• Compare Migration Options
• Course Migration Timeline
• How to Request a Canvas course in SPIRE
• Request Concierge or Content-Copy (Manual) Migration

Learning Canvas:

• Canvas On-Demand Training and Resources
  • If you are not already logged in, you will be asked to log in to Canvas before accessing the course. You will also be able to access the course from your Canvas Dashboard.
• Upcoming Live Workshops and Webinars
• Canvas Course Checklist
• Workshop Recordings

Canvas Support:

• 24/7 Support Chat for Instructors
  • Phone line: +1 (855) 219-3080
• 24/7 Support Chat for Students
• IDEAS Support options:
  • Drop-in help, 10-3 Monday-Friday, Zoom or Bartlett 319
  • Appointment scheduling
  • Email Support
• Report an issue with Canvas

Feedback and Engagement: instruct@umass.edu