Plan Ahead

UMass Amherst Procurement Transition

The UMass Amherst Procurement Department has transitioned to the Unified Procurement Services Team (UPST) in the UMass President’s Office.

For information regarding the UPST go to:

For all travel quesrtions please email the UPST: upst [at]


Travel Brochure

UMass Travel Brochure, a consolidated guide of important contacts and card program information   

Available Discounts & Services

Travel Planning Resources

Important Contacts

Citibank Customer Service
Open 24 hours a day, 365 days a year
If outside the U.S., call collect at 904-954-7314

MasterRental Insurance
1-800-MC-ASSIST or 1-800-62-277478

Roadside Dispatch
1-800-MC-ASSIST or 1-800-62-277478
Roadside Dispatch provides emergency roadside automotive assistance. 
Costs are the responsibility of the cardholder.

Automobile Accidents
In the event of an accident with a University owned, leased or rented vehicle, the University Treasurer’s 
Office must be contacted: 
Josh Tucker — 774-455-7616—jtucker1 [at]

UMass Travel Expense Reimbursements
Travel Unit - Controller’s Office
100 Venture Way, Room 319, Hadley MA
Tel:  413-545-3341 - Fax:  413-545-4233


procurement [at]
413-545-0361 tel
413-545-1643 fax

Mail & Distribution
Print Services

To cancel or close a Purchase Order, email cancelpo [at]

venture way building

Procurement & Campus Services
100 Venture Way, Suite 334
Hadley, MA 01035-9430