Email Communications

Catalog Number

This policy defines the use of email for official communications to all University of Massachusetts Amherst students. Its provisions apply to all members of the University community. 


The University of Massachusetts Amherst has established email as a means of sending official information to students enrolled in University courses. To support this objective, UMass Amherst IT provides an email account to all students. 

  • The University will send official communications only to official UMass Amherst email addressees. This applies to all credit-seeking undergraduate and graduate students. 

  • Students are expected to check their University email on a regular basis to ensure that they are staying current with all official communications. 

  • Students may have email redirected from their official UMass Amherst email address ( to another email address at their own risk. UMass Amherst IT is not responsible for the handling of email by departmental servers or by outside vendors not contracted to provide official services. 

Policy Manager
Matthew Dalton, Chief Information Security Officer
Contact Name
Matthew Dalton
Contact Title
Chief Information Security Officer
Contact Email
Contact Telephone
Approval Authority
Vice Chancellor and Chief Information Officer
Executive Unit
Information Technology