Grounds Management Services include construction service management, maintenance of the UMass Waugh Arboretum that includes the campus tributes of memorials, trees, gardens and benches, landscaping, recycling and waste management, moving services and outdoor land use event support.
We provide quality landscape and hardscape maintenance, recycling, waste collection, and equipment maintenance services consistent with responsible fiscal and environmental stewardship. Our shops support snow removal operations and specialized services in: litter control; turf and tree care; indoor and outdoor pest control; utility failure support; small equipment maintenance and repair; and road, sidewalk, and exterior masonry maintenance. Grounds Services and our subdivisions strive to integrate with academia and collaborate with other departments across campus. We also offer opportunities for student employment and summer internships, encouraging partnership with the Stockbridge School of Agriculture, among others.
To Request Grounds Services
- Call the Facilities Service Center (413) 545-6401 to report an emergency grounds issue.
- Contact Liz Tousignant, Events Coordinator, Ltousignant@facil.umass.edu, (413) 204-2650 for outdoor land use event questions.
- Submit our online Service Request Form for non-emergency service requests.
Services
Landscape Management
Landscape Management is responsible for the maintenance, repair, and upgrade of the campus landscape, along with small engine repair. Operations are carried out in accordance with the highest standards expected in skilled trades and sustainable practices, such as horticulture, arboriculture, floriculture, and integrated pest management. Many of the department’s activities are reflective of the University’s dedication to sustainability; these include the cultivation, installation, and repurposing of plants grown in greenhouses and nurseries managed by the department. Such practices gained the University a landscape management and operations accreditation by the Professional Grounds Maintenance Society. Landscape Management not only inspects the work of assigned personnel and contractors but assures that work is properly estimated, scheduled, and coordinated with campus customers as part of the department’s commitment to exceptional services.
Construction Management
Construction Management supervises and coordinates all activities involved in the maintenance, repair, and upgrade of the campus hardscape. Hardscaping improvements to roads, sidewalks, plazas, exterior masonry, etc. are often accomplished by repurposing materials from previous projects to align with campus sustainability initiatives. The department also assists with utility system failures and emergencies, such as water main breaks. Consistent with overarching departmental missions, Construction Management inspects the work of assigned personnel and contractors and assures that work scheduled is properly estimated, scheduled, and coordinated with campus customers.
Waste Management
Coordinates moving services, recycling and waste collection. Learn more about waste management services at the Office of Waste Management.