Custodial Services include custodial cleaning and upkeep of academic, residential and administrative buildings. This includes hard surface and carpet maintenance, trash and recycle removal in public spaces inside buildings and restroom maintenance.
Trash and Recycling Services
Facilities removes trash and recycling in public spaces in all academic, administrative, athletics, and research buildings. Office occupants are responsible for removing their own trash and recycling and bringing it to the bins located in public spaces.
To Request Custodial Services
- Call the Facilities Service Center (413) 545-6401 to report a facility-related emergency issue in a building.
- Submit our online Service Request Form for non-emergency service requests.
If you have a general question, please email askcustodial@umass.edu.
Custodial Services Management
Chuck (Chester) McKay, Associate Director, Custodial Services
cmckay@umass.edu
Beth Desbien, Manager of Custodial Services
Academic & Research Buildings, Days
bdesbien@facil.umass.edu
413-545-3050
David Lynch, Manager of Custodial Services
Academic & Research Buildings, Nights
davidlynch@umass.edu
Office: 413-577-1007
Cell: 413-246-6801
John McGrath, Manager of Custodial Services
Southwest Residential
johnmcgrath@umass.edu
Office: 413-545-6771
Cell: 413-450-8599
Kristen Nickl, Manager of Custodial Services
Northeast, Orchard Hill & Central Residential
knickl@umass.edu
Office:413-545-1490