Alterations performs construction-related projects throughout campus. The Alterations construction team has completed multiple complex projects over the years with budgetary effectiveness and a timely completion. The team specializes in quick mobilization, excellent customer service, competitive pricing, and meeting deadlines.
With the Facilities & Campus Services reorganization, Alterations became part of the Physical Plant Division. The Alterations Department is an on-campus construction crew comprised of carpenters, electricians, plumbers, and skilled tradespeople. Alterations specializes in all facets of construction and renovation from the smaller scale to the extremely complex. We have talented craftspeople on staff who can construct a scaled model of your perspective project so you can view a three dimensional version of your renovation prior to the build out. The Alterations Department is also in charge of the University’s window and air conditioner program as well as overseeing many split A/C systems being installed.
We're Here To Help
If you'd like more information about Alterations, would like some assistance with a project, or simply need a little help filling out the Service Request Form, we're here for you. Feel free to contact one of our staff members:
Mark Kucinski, Assistant Director, Alterations
Sonja Fernandes, Customer Service Representative for Alterations
Mike Aldrich, Institution Maintenance Foreman
Dave Bacon, Institution Maintenance Foreman
Not sure who to talk to? When in doubt, call Sara Clark at 413-577-4475, and she'll do her best to help you.
Getting Work Done
A service request must be initiated in order to start the process. You can do this by contacting your Customer Service Representative or the Customer Service Representative for Alterations, Sonja Fernandes, by completing an on-line service request, or, if it's urgent matter, by giving the Facilities Solutions Center a call at 413-545-6401. A representative from Alterations will visit the site to understand the general scope and exact location of the work requested.
If you have problems with or questions about requesting work and wish to speak with an Alterations representative, please call 413-577-4475.
Estimates and Drawings
If the project is within the parameters of work that can be managed by Alterations and is properly funded, a preliminary sketch or drawings will be developed and estimates made for the requestor. A time table will be set and, upon written approval by the requestor, the project will be authorized to move forward. A pre-construction meeting date will be set.
Regular communication will occur between Alterations and the designated customer contact. At the completion of the project, a walk through with the client will occur at which time a punch list will be developed if there is any remaining work to be done.