Our staff is working remotely to monitor emails and answer phones. If you are contacting us with questions or concerns, please be patient – it may take us a bit longer than usual to respond. For continuous updates on the Coronavirus, we strongly encourage families to visit our main page at Before the First Semester | Finances | Health, Safety and Well-Being | Residential Life | Parents and Alumni | Parking and Transportation | Student Life | Other Services
Before the First Semester
Admissions Office (Undergraduate)
University Admissions Center
(413)545-0222
fax: 545-4312
New Students Orientation (NSO)
Knowlton Hall
(413)545-2621
Transfer Admissions
University Admissions Center
(413)545-0222
Finances
Bursar's Office (Billing, payment)
215 Whitmore Administration Bldg.
(413)545-2368
fax: 545-2297
Financial Aid Services
243 Whitmore Administration Bldg.
(413)545-0801
UCard Office
168 Whitmore Administration Bldg
(413)545-0197
Health, Safety and Well-Being
Center for Counseling and Psychological Health
Middlesex House, 111 County Circle
(413)545-2337
On weekdays after 5 p.m., weekends and holidays, call the Protocall Crisis Line at (877) 831-7421 to speak with a clinician.
Center for Health Promotion
150 Infirmary Way, University Health Center, 3rd Floor
(413)577-5181
Disability Services Office (Physical and learning disabilities)
231 Whitmore Administration Bldg.
(413)545-0892
Health Services
150 Infirmary Way, University Health Center
(413)577-5000
Police Department
Police Bldg.,585 East Pleasant St.
(413)545-2121
UMass Amherst Alerts-Emergency Notifications
Residential Life
Residential Life Student Services
235 Whitmore Administration Bldg.
(413)545-2100
fax: 545-1241
Off-Campus Housing
Off Campus Student Center
103 Bartlett
(413)577-1005
Parents and Alumni
Alumni Office
Memorial Hall
(413)545-2317
Parents Fund
Memorial Hall
(413)545-9474
Parent Services
Knowlton Hall
(413)577-4444
Parking and Transportation
Parking Services
51 Forestry Way
(413)577-7275
UMass Transit (Bus and van service for the Five College community)
University Bus Garage
(413)545-0056 (schedule information)
Student Life
Career Services
511 Goodell Building
(413)545-2224
Center for Multicultural Advancement and Student Success (CMASS)
101 Wilder Hall
(413)545-2517
fax: (413)545-3382
Center for Student Development (CSD)
202 Bartlett
(413)545-3600
Dean of Students (Support services)
227 Whitmore Administration Bldg.
(413)545-2684
Dining Services-Overall Program
(413)545-2472
Dining Services-Meal Plan Office
(413)545-5380
Center for Women and Community (CWC)
New Africa House, 2nd Floor, 180 Infirmary Way
(413)545-0883
Other Services
Amazon@UMass Amherst
220 Campus Center
Hotel UMass at the Campus Center
Campus Center
(413)549-6000
Student Parent Programs
103 Bartlett Hall
(413)577-1005
Ombuds Office (Conflict resolution, mediation, etc.)
823 Lincoln Campus Center
(413)545-0867
University Store
Campus Center
(413)545-2619
