Introduction to Health Services Management


This course presents an undergraduate-level introduction to the principles and practice of management in health service organizations. Specific topics include leadership, organizational behavior and theory, strategic planning, marketing, quality and process improvement, finance and insurance, and human resource management. This course is designed to inform and prepare future managers with the necessary competencies to positively affect the long-term success of health organizations. Upon completion of this course, students will be able to 1) understand and articulate concepts of health care management, 2) apply quality and performance improvement, strategic planning, and marketing principles to health-related organizations, 3) identify organizational problems and apply systems-thinking solutions, 4) manage organizational change, and 5) demonstrate leadership skills.

Prerequisites: None, but preference will be given to undergraduate public health students interested in health policy and management.

Summer 2019


Base cost: $1206 ($402/credit)
Term Fee: $47
Class Fee: $
Materials fee may apply. See SPIRE for details
  • Start date: May 20, 2019
  • End date: June 28, 2019
  • Last day to add: May 24, 2019
  • Last day to drop: May 24, 2019
  • Last day to withdraw: June 12, 2019
  • 100% through last day to add
  • 50% through last day to withdraw
  • 0% after last day to withdraw
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