Strategies and Tips
University life provides students with a dynamic experience rich in new learning, relationships, and opportunities. Engaging fully in this experience brings many rewards—and also, inevitably, creates conflict. Conflict is a normal part of every person’s life and yet not many feel confident about dealing with it effectively. Here are some resources that may be of help.
- 8 Tips for Communicating with Professors [pdf]
- How To Stand Up To Adult Bullies
- Resilience
- The Road to Resilience
- Problem Solving Conversations Guidelines [pdf]
- Crisis Prevention Institute’s Top 10 De-Escalation Tips
Campus Resources
- Accessibility at UMass Resources Listing - information for students about a range of resources supporting an accessible campus and learning environment
- Center for Counseling and Psychological Health - provides emotional support and counseling for stress, depression, anxiety and other emotional difficulties
- Center for Multicultural Advancement and Student Success (CMASS) - offers a range of programs and cultural centers to support student success and belonging for first generation students, students of color, multiracial students, and low-income students
- Center for Women and Community - provides counseling, rape crisis services, referrals, and community education about sexual violence, healthy relationships, and other topics
- Dean of Students Office Student Support Services - provides advocacy, resources, and responds to individual students needs to support academic and personal success
- Disability Services - provides equal access and supportive services to individuals with disabilities
- Equal Opportunity and Access (EO&A) - addresses discrimination and ADA access issues and manages the related grievance policies and Title IX compliance
- Equity and Inclusion - works to foster a climate that is welcoming to all by organizing educational programming, promoting collaborations, and regularly assessing the campus climate
- International Programs Office - provides a range of information and supports for international students
- Men and Masculinities Center - supports male student success and healthy masculinities for individuals and communities
- Religious and Spiritual Life - offers educational programs, advocacy, interfaith dialogue, and other activities designed to foster an informed, caring and supportive campus community for students of all backgrounds and beliefs
- Stonewall Center - provides support, resources, programming, and advocacy for lesbian, gay, bisexual, trans, queer, intersex, asexual (LGBTQIA) and allied students, staff, and faculty at UMass Amherst
- Student Legal Services Office - provides free legal advice and counsel for graduate and undergraduate students with problems with immigration, landlord-tenant, consumer protection, criminal defense and others
- …as well as a wide array of supportive cultural organizations, registered student organizations, and activities to enhance students’ experiences
Support in a variety of situations: Single-Stop Resources
Resources for students: UMatter at UMass