Faculty Resources


Strategies and Tips

UMass can be a wonderful, rewarding place to teach, research, and produce scholarly work and at the same time, being part of a large public university has challenges that can bring about conflict.   Conflict is a normal part of every person’s life and yet not many feel confident about dealing with it effectively. Here are some resources that may be of help.

For All Faculty

For Chairs and Heads

Campus Resources

The Maroon Folder is a resource guide to help faculty and staff recognize and respond to students in crisis or distress.

  • Accessibility at UMass Resources Listing  - information for faculty about a range of resources supporting an accessible campus and learning environment
  • Center for Teaching and Learning - offers fellowships, consultations, and a range of programs and services supporting effective teaching (including a resource for navigating hot moments in the classroom)
  • Center for Women and Community - provides counseling, referrals, rape crisis services, community education and trainings about sexual violence, healthy relationships and more
  • Dean of Students Office Student Life Team - consults with faculty who have a concern about a student's wellbeing
  • Disability Services - provides guidance to faculty in ensuring equal access to students with disabilities
  • Employee Counseling and Consultation Office (ECCO - formerly FSAP) - a free and confidential counseling, consultation, and referral service that assists employees in resolving personal, work-related, and family problems
  • Equal Opportunity and Access (EO&A) - addresses discrimination complaints, ADA access concerns, Title IX compliance, and manages the related grievance policies and procedures 
  • Equity and Inclusion - works to foster a climate that is welcoming to all by organizing educational programming, promoting collaborations, and regularly assessing the campus climate
  • Graduate School - administers the policies and programs related to graduate study, supports GPDs, offers Research Mentor Training for graduate faculty
  • International Programs Office - provides a range of information and supports for international scholars
  • Office of Faculty Development - provides programming to support inclusive excellence and faculty career progression 
  • Stonewall Center - provides support, resources, programming, and advocacy for lesbian, gay, bisexual, trans, queer, intersex, asexual (LGBTQIA) and allied students, staff, and faculty at UMass Amherst 
  • Worplace Bullying - provides training and resources for preventing workplace bullying, guidance and support for employees impacted, and administers the procedures for formal grievances
  • Workplace Learning and Development - promotes employee and organizational growth, development, and empowerment by providing free workshops


Other Resources

Through Mass4You Employee Assistance Program (EAP) (use access code: Mass4You), GIC benefits-eligible employees and their families can find easy access to a comprehensive suite of free, confidential support available 24/7, including:

  • Three in-person or Tele-EAP (virtual) counseling visits per issue per year – at no cost
  • 30-minute telephonic or in-person legal or mediation consultation per issue per year – at no cost
  • Guidance from a financial advisor to help with debt, foreclosure, financial planning and more
  • Get referrals for a variety of Work-Life convenience services: child care, elder care and more
  • Access to Optum’s 24/7 confidential Substance Abuse Treatment Helpline and a licensed clinician

No formal enrollment is required.