Policies and Procedures : Old Chapel : UMass Amherst

Old Chapel Booking Process

Submit information through Event Request Form on the Old Chapel Website. You will receive a response via email with next steps. Most requests are processed within two business days.
Old Chapel walk-through, if desired, is scheduled with your assigned Conference Services coordinator, who will be your point of contact for your event.
Conference Services will generate your BEO (Banquet Event Order) with costs and catering for table linens, AV needs, food orders, etc.

All event requests must be made through the official Event Request form on the Old Chapel website. Any communication via other means outside of this form (email, phone, in-person) does not guarantee a space reservation confirmation.
Old Chapel is a premier location for institutionally important events, and events may be moved or canceled at any time. Old Chapel staff will do its best to accommodate any changes.
Organizations may reserve up to five dates for events/meetings at Old Chapel each academic year. Our events cap is to make sure that there is equitable access to space at the Chapel for all groups, on and off-campus.
All events are scheduled on a first-come, first-served basis.
Make sure that you have as much information confirmed as possible when making your initial request to ensure the best event experience at Old Chapel.
Late changes or additions to original requests and misrepresented requests are subject to charges. Failure to cancel event spaces in a timely fashion is subject to charges and/or other penalties.
Old Chapel has the right to cancel, alter, or change any event to preserve the health and safety of the attendees, staff, or employees.

Any media being handled by Old Chapel staff needs to be secured at least one week (seven days) before the event.
If an outside A/V technician or specialty service will be present at an event, event coordinators must alert the Old Chapel manager at least 7 days before the event begins.

Final Catering Order, request for centerpieces, linens, parking passes are due at least two weeks (14 days) before the event.

All room setups must be approved by the Old Chapel manager and solidified at least 72 hours before the event start.
Please note that some changes might not be possible due to space, furniture, or time limitations.
Old Chapel does not allow multiple sets during a single event in the same space.

The group sponsoring the event is financially liable for any damage, or extraordinary cleanup, to the Chapel equipment, furnishings, and building beyond normal wear and tear. This will be assessed on a per-incident basis.
All uses of University facilities must be in compliance with all federal, state, city, town, and/or county rules, regulations, ordinances applicable to the University, and all applicable University Policies.
Items that are illegal or potentially damaging to Old Chapel are not permitted.
Activities that are illegal, potentially damaging, or disruptive are not permitted.
Animals and pets, except service animals, may not enter Old Chapel.
Lost and Found: Items found will be stored in the Old Chapel office for 30 days. Any UCards turned into the Old Chapel manager will be returned to the UMPD Office. Electronic devices and other items containing personal identification will be turned over to the UMass Police Department. The Old Chapel is not responsible for any lost or left items after an event.
The University has an extensive program for the recycling of paper, metal, plastics, and compost. Containers for this purpose are located throughout Old Chapel. Users are expected to dispose of recyclable and other trash in an appropriate manner.
No decorations or signs may be hung, taped or tacked on the walls, woodwork, or glass at Old Chapel without the Manager’s permission. Specialty adhesive that is safe for the building will be supplied to the client as needed.