Update on New Students Orientation

In keeping with the UMass Amherst campus shift to remote work due to COVID-19, the New Students Orientation (NSO) office in Knowlton Hall is not available for in-person business. Orientation staff members are available Monday – Friday 8:30 a.m. – 5 p.m.  via email (newstudent@umass.edu)  and phone 413-545-2621.

Please note that NSO is currently evaluating and revising plans for our 2020 orientation programs.  Registration for orientation will open later this spring and new students who have paid their enrollment deposit for fall 2020 will receive an email when the orientation registration system is ready. The safety of our students, staff, and campus community are our highest priority and we appreciate your patience as our plans evolve to meet this need in new and creative ways.

For up-to-date information on the university’s response to the coronavirus/COVID-19, please monitor umass.edu/coronavirus

Welcome to UMass Amherst

We’re the New Students Orientation (NSO) Staff, and it’s our job – and our passion – to ease the transition to UMass Amherst for both you and your family.

Our staff of professionals and current students are knowledgeable about and connected to the resources you’ll need as a new student. We’ll help you with orientation, introduce you to your school or college, share our campus values and expectations, and we’ll answer your questions along the way.

There are important steps all new students need to take before, during, and after orientation, and it is important to start thinking ahead early! We are here to help so feel free to call or email us with any questions!


Check out  #40DaysofUMass for events, tips, updates, and resources throughout the first 40 days of your UMass experience.