UMass students can attend most Department of Music and Dance events free of charge; students are encouraged to claim their free ticket in advance by visiting the FAC Box Office or creating an account on the Fine Arts Center's website, on My Account in top right corner.)

Students who are taking part in a ticketed concert are eligible for one additional complimentary ticket to give to a guest (often a family member). This ticket must be claimed by the ensemble member from the FAC Box Office in person, online, or over the phone. Night-of-show claims can be made in person starting one hour before performance time.

How to claim your comp ticket online:

  • Visit the Fine Arts Center's website ( and click on My Account in the top right corner.
  • Log in with your UMass NetID and password.
  • Use the Performing Arts tab at the top of the page and then click on Department of Music & Dance in the menu.
  • Find the event in the list and click on the Tickets button on the far right.
  • Select Music Major at the top of the ticket type list and then select your 1 ticket (don’t worry if you’re not actually a Music Major, choose this option anyway).
  • Be sure to select "Hold at Box Office" for delivery method.
  • Please email @email if you run into any issues.

How to claim your comp ticket in person: Visit the FAC Box Office and present your student ID. You may take your printed ticket at that time or leave it at will-call under your name for a guest to pick up prior to the concert.