If you are experiencing a life-threatening medical or mental health emergency, call 9-1-1.

Mount Ida Campus Health and Counseling Clinic is open for in-person and telemedicine visits by appointment only.

COVID-19 Vaccine

For information and to schedule an appointment, visit holtzmanmedical.org or call 718-770-3513. Please do not call or leave messages at the UMass-Mount Ida Health and Counseling Center. If you are vaccinated outside of Massachusetts, you must upload your COVID-19 vaccine information to the Patient Portal.

COVID-19 Testing

Asymptomatic and symptomatic COVID-19 testing is available at Mount Ida Campus Health Clinic in Appleton House. Watch this video to learn what to expect when you come in for asymptomatic testing. Symptomatic testing is available by appointment; call 617-243-1381 to schedule. For asymptomatic testing, you are required to make an appointment on the UMass Health Hub.

Testing Dates and Times:

  • Friday, May 21st, 9 a.m. to 12 p.m.
  • Monday, May 24th, 9 a.m. to 12 p.m.
  • Thursday, May 27th, 9 a.m. to 12 p.m.
  • Tuesday, June 1st, 9 a.m. to 12 p.m.
  • Friday, June 4th, 9 a.m. to 12 p.m.

Learn More: umass.edu/mic/covid-19-health-guidelines

Flu Vaccine

Flu vaccines are available by appointment at Mount Ida Health Clinic. Please call 617-243-1381 for an appointment.

Health and Counseling Services


Welcome to Mount Ida Campus Health and Counseling! Our health clinic is open by appointment, with precautions in place to protect patients and staff. Counseling services are offered remotely; for more information, click here.

Hours & Location

Health Clinic: Open Daily Monday - Friday by Appointment
Please Call for Hours and Appointments: 617-243-1381

Counseling Clinic: Monday - Friday 10 am - 4 pm by Appointment
All counseling appointments are held via telehealth.
Call for Appointments: 617-243-1381

We are located in Appleton House (Building 21), behind the Veterinary Technology Building.

Action Items

1. Make sure you are registered for the UMass Patient Portal. You will use the Patient Portal to submit immunization records and health documents, schedule health appointments online, view secure messages, and more. If you have trouble registering or accessing the portal, please review our FAQs or email uhsportalhelp@umass.edu.

2. Opt-in to receive text messages from Mount Ida Campus Health and Counseling so you can receive important communications via text, including Zoom links for your telehealth appointments.

  1. Login to SPIRE
  2. Once logged in, click Main Menu > My Personal Information > Phone Numbers
  3. Select Local and/or Cell Phone from the dropdown menu, make sure your cell phone number is listed correctly, and click Save
  4. Login to the Patient Portal. Click the Forms tab, select Texting Opt In/Opt Out, and follow instructions to opt in

Contact Us

  • Mount Ida Campus Health and Counseling Clinic: 617-243-1381
  • 24/7 Mental Health Support: 617-243-1381
  • After-Hours Medical Support: 617-243-1381
  • In an emergency, call 9-1-1.

Sexual Assault: If you have experienced a sexual assault and would like to be seen by a Sexual Assault Nurse Examiner (SANE), go directly to Newton Wellesley Hospital Emergency Room. To  speak with a Mount Ida Nurse Practitioner or Counselor, please call 617-243-1381.

After-Hours Resources and Information

Student Health Insurance and Billing

Our Services

  • Wellness services. Physicals, TB testing.
  • Mental health counseling and group therapy - click here.
  • COVID-19 Testing. Click here for more information.
  • Diagnosis and treatment of common illnesses and injuries. UTI, sore throat, sprained ankle, mono, etc.
  • Immunizations. Flu vaccines, tetanus, HPV (Gardasil), rabies and travel vaccines.
  • Specialist care. Case management and coordination of specialist care in the community, off-campus referrals for specialized/intensive care, medication management.
  • Men’s health exams and STI testing.
  • Women’s health exams, birth control, emergency contraception, STI testing.
  • Sexual assault counseling and support.
  • Smoking cessation.
  • Health and wellness education for students through programming on campus.


Rights, Responsibilities and Privacy

Be an informed partner in your healthcare. Learn about your rights, responsibilities and our privacy practices here.

Patient Portal

Use the UMass Patient Portal to submit immunization records and health documents and view secure messages from your providers.

Information about counseling services available on the Mount Ida Campus of UMass Amherst.

The Mount Ida Campus Health and Counseling staff answers common student questions.

Providing comprehensive medical care to a diverse population of UMass Amherst constituents.

Health and Counseling After Hours


For non-emergency medical issues, please return during normal business hours or call 617-243-1381.

When we are closed: please call 617-243-1381 and listen carefully to all the options.

Newton Wellesley Hospital – Emergency Room
2014 Washington St, Newton MA, 02462
Phone: 617-243-6000

Chestnut Hill Urgent Care
Route 9 East - 200 Boylston St., Newton MA 02467
Phone: 617-278-8500
Hours: Mon-Fri 11:00am – 9:00pm
Sat-Sun 9:00am – 7:00pm

Mental Health

For non-emergency mental health issues, please return during normal business hours or call 617-243-1381. 

When we are closed: please call 617-243-1381 and listen carefully to the options.

Newton Wellesley Hospital – Emergency Room
2014 Washington St, Newton MA, 02462
Phone: 617-243-6000

Riverside Community Care 24-hour Crisis Team: Call 800-529-5077

Additional Mental Health Resources

National Suicide Prevention Lifeline: Call 800-273-TALK (8255)

National Crisis Hotline: Call 800-273-TALK (8255)

Crisis Text Line: Text the word HOME to 741741 to reach a trained counselor

LGBTQ+ Suicidal hotline: Call 866-488-7386

REACH (domestic violence): Call 800-899-4000

BARCC (sexual assault): Call 617-492-8306

Health and Wellness Online Resources

Online resources recommended by University Healthcare professionals are available on a wide variety of topics. Learn More.

Meet Our Staff