The University of Massachusetts Amherst

Pick-up and Delivery Temporarily Suspended

Below find the mail and package pick-up and delivery plan and the OPSCAN location for the next few weeks. Please let us know at 413-577-9500 or email if issues or concerns pop-up.  Thank you for your patience during this period. 

Starting Monday, March 23:

  • Mail & Distribution Services will temporarily suspend mail and package pick-up and delivery to campus buildings. 
  • The temporary changes noted below do not require you to make any modifications to your normal delivery address.  Campus departments should continue to use current existing addresses for placing orders and deliveries to campus. 
  • Campus departments should make arrangements for pick up and drop off of USPS or campus mail at 120 Tillson Farm Road on Monday to Friday from 9:30 a.m.  to 3:00 p.m.
  • Campus departments can drop off UPS and FEDEX outgoing packages to Mail’s Physical Plant loading dock, 360 Campus Center Way.  Campus departments should retrieve UPS and FedEx packages at the loading dock from 9:30 a.m. to 3:00 p.m.  Call 413-545-3313 to make an appointment for delivery or if you have questions.  If the delivery is not retrieved in two weeks, it will be returned to sender.

Satelitte Office Closed

OPSCAN tests should be dropped off at 120 Tillson Farm Road as the Whitmore 139 satellite office will not be staffed during this period. 


During this period, call 413-577-9500 or email for any special circumstances.