The University of Massachusetts Amherst

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Mail & Distribution Services Update 5/4/2020: Departments may drop off USPS or campus mail at 120 Tillson Farm Road. Read more about the Drop Off and Pick-up update.

Package Search Request Form

You may use this form to request that we locate a package that was shipped to campus. The carrier tracking receipt shows the status as either Transferred or Delivered with a stamped date and time. It will take a maximum of 72 hours from the datestamp for the package to arrive if the timestamp is after 8 am.

We cannot conduct a search without a tracking number. Please contact us at (413) 545-2488 or mailings@admin.umass.edu with questions.

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