The Tutoring Program

Students helping students achieve academic success

Hours and Contact Information


Drop in and Zoom us your questions

Available 9am - 4pm M-F
Office closed 12pm-1pm M-F

Email- – we will respond within 24 business hours

Schedule (Business Hours) -

Mon - Fri

9AM - 4PM

Note: Office closed 12PM - 1PM

LRC Academic Support Services will be remote in the Fall 2020 semester. LRC Services starts on August 31st, 2020

Tutoring Program

The LRC's tutoring program provides course specific academic support for students, in 1:1 or 2:1 settings, and addresses targeted questions and comprehension challenges. We offer tutoring for a wide range of classes including all of the introductory STEM courses. Tutoring sessions are 60 minutes and all of our tutors are students who have previously excelled in the courses they tutor. Students are allowed to make a maximum of two appointments each day.

Tutoring availability for appointment booking is available up to 5 days ahead.  If you are looking for appointments more than 5 days ahead, it will show no availability.  This is to ensure that are Peer Tutors do not have their own exam or academic conflicts with available tutoring times.  Please call our front desk (413) 545-5334 should you have any questions.

Having trouble getting a tutoring appointment? The LRC has day-of appointments - please call us at (413) 545-5334 to ask about them. We call day-of students by phone. Please leave us with a telephone number.

Fun Facts


Peer Tutors


Courses Supported


Annual Tutoring Visits

Drop In Tutoring

Tutoring Course Request

Quick Tutorials

You must make an appointment to meet with a 1-on-1 tutor at the LRC. You can use the NAVIGATE system to schedule an appointment up to 5 days in advance. You can make a tutoring appointment online up to 4 hours before the time you'd like to participate in a tutoring appointment. For last minute appointments, to be added to our day of waitlist, and other scheduling questions, please call us at 413-545-5334.

  1. Log into NAVIGATE using your NetID and password. The Student Home page appears.
    Note: This is the same username and password that you use for SPIRE and Moodle.
  2. Click the blue Make an Appointment button on the right of the page. The Schedule Tutor Appointment form appears.
  3. Fill in the Schedule Tutor Appointment form as follows.
    What kind of appointment would you like to schedule Academic Support
    Please tell us why you'd like to see someone LRC Tutoring & Learning Support
    Choose from the following options and click next Course Based Tutoring
    What location do your prefer? Learning Resource Center – Tutoring
    Pick a Course... Name of the course you want tutoring in
    Who would you like to meet with? Optional: name(s) of preferred tutors
  4. In the calendar, click on an available appointment period. A list of available times appears.
    Note: The available appointment periods are blue.
  5. Select an available time from the list. Then, click Next.
  6. Review the details of your appointment. Note: Optionally, you can add a message for your tutor in the Comments for your tutor field. You may also set a reminder for yourself using Send Me an Email and Send Me a Text.
  7. Click Confirm Appointment. The final confirmation page appears. Your appointment is successfully scheduled.

If you cannot attend a tutoring appointment, please cancel your appointment so that someone else can receive help. You must cancel an appointment 4 hours before the appointment start time. Missing too many uncanceled appointments may result in loss of appointment-making privileges.

  1. Log into NAVIGATE using your NetID and password. The Student Home page appears.
    Note: This is the same username and password that you use for SPIRE and Moodle.
  2. From the Upcoming Appointments menu on the right, select the appointment you would like to cancel. The Manage Appointment window appears.
  3. Click Cancel My Attendance in the bottom left corner of the window. The Cancel My Appointment field appears.
  4. In the Reason: field, select the reason that best describes why you are cancelling the appointment.
  5. Click Mark as Cancelled. A confirmation page appears.

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