Key Return and Room Access (Winter Break)

Key Return | Room Access

Key Return

If you were required to check out and forgot to return your key, but did not do so before leaving campus, please follow the appropriate process below. Failure to return a key may result in a lock recore fee up to $200.00. 

I Do Not Have My Room Key

If you have lost your key but still need to check out, please contact our office as soon as possible at 413-545-2100 during business hours.   

I Have My Room Key

From December 21 through December 31, you can OVERNIGHT your room key to the Residential Life Student Services Office at:

Residential Life Student Services 
235 Whitmore Admin Building
181 Presidents Drive
Amherst, MA 01003-9313

Mailing Requirements

  • Keys must be overnighted to the appropriate address between 12/21 and 12/31.
  • Enclosed in the envelope you must include: student's name, student ID, hall and room number. 
  • Padded envelopes, as shown below, are recommended to prevent the loss of your key in the mail
    *keys lost in the mail will result in the student being billed a recore fee


Room Access

All non break housing halls are closed during Winter Break. Students looking to gain access to their room over break must contact Residential Life Student Services before to returning to campus for forgotten items. 

Approved Items
Identification: passport, driver’s license, etc.
Prescription medication
Academic work (textbooks, papers, etc.)
Academic Computer Equipment
Legal Documents

Gaining Access Outside of Business Hours

If you need to gain access to your room outside of business hours please contact UMPD at 413-545-2121.