Residential Service Desks | RSDs by Hall | RSD Hours of Operation | Forms and Resources
Residential Service Desks
Room Key Issues, Temporary Access Card Issues, Student Mail and Packages, Emergency Maintenance Concerns
Residential Service Desk Hours:
- Monday–Friday, 9:00 a.m. – 11:00 p.m.
- Weekends and Holidays, 12:00 p.m. – 11:00 p.m.
Questions? Call us Monday–Friday from 8:30 a.m. – 4:30 p.m. at (413) 577-7777
RSDs by Hall
Brett Service Desk Room 113
(413) 545-7597
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Serving Baker, Brett, Brooks, Butterfield, Chadbourne, Gorman, Greenough, Van Meter, Wheeler
Cashin Service Desk Room 108
(413) 545-7594
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Serving Cashin, Brown, McNamara
CHCRC Service Desk Room 115 Commonwealth Honors Bldg.
(413) 545-7599
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Serving Birch, Elm, Linden, Maple, Oak, Sycamore
Crabtree Service Desk Room 112
(413) 545-7595
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Serving Crabtree, Dwight, Hamlin, Knowlton, Leach, Mary Lyon, Thatcher, Lewis, Johnson, North Apartments
Dickinson Service Desk Room 114
(413) 545-7598
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Serving Grayson, Field, Webster, Dickinson
John Adams Service Desk Room 102
(413) 545-7593
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Serving John Adams, Moore, Pierpont, Cance, Washington
Prince Service Desk Room 105
(413) 545-7591
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Serving Crampton, John Quincy Adams, MacKimmie, Patterson, Prince
Thoreau Service Desk Room 110
(413) 545-7592
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Serving Emerson, James, Kennedy, Melville, Thoreau, Coolidge
RSD Hours of Operation
Residential Service Desks are open during the Academic Year:
Monday–Friday: 9:00 a.m. – 11:00 p.m.
Weekends and Holidays: 12:00 p.m. – 11:00 p.m.
Winter Break Residential Service Desk Hours (Brett, Cashin, Crabtree, Dickinson, Prince and Thoreau Only)
Monday–Friday: 9:00 a.m. – 4:30 p.m.; Closed 12:00 p.m. – 12:30 p.m.
Saturday–Sunday: 12:00 p.m. – 6:00 p.m.
All RSDs will be closed from December 25 – January 1
Forms and Resources
Damage Billing Appeal FormRoom Condition Form Terms and Conditions
Question?