Your RSD Office

Your RSD
Your RSD by Residence Hall
Residential Service Desk Forms and Resources

Baker Service Desk Room 118
(413) 545-7596
bake-rsd@sacl.umass.edu
Serving Baker, Butterfield, Chadbourne, Greenough, Van Meter

Brett Service Desk Room 114
(413) 545-7597
bret-rsd@sacl.umass.edu
Serving Brett, Brooks, Gorman, Wheeler

Cashin Service Desk Room 108
(413) 545-7594
cash-rsd@sacl.umass.edu 
Serving Brown,Cashin, McNamara

Commonwealth Honors College Service Desk Room 115, Administration Building
(413) 545-7599
chcrc-rsd@sacl.umass.edu 
Serving Birch, Elm, Maple, Linden, Oak, Sycamore

Crabtree Service Desk Room 112
(413) 545-7595
crab-rsd@sacl.umass.edu
Serving Crabtree, Dwight, Hamlin, Johnson, Knowlton, Leach, Lewis, Mary Lyon, North Apartments, Thatcher

Dickinson Service Desk Room 114
(413) 545-7598
dick-rsd@sacl.umass.edu
Serving Dickinson, Field, Grayson, Webster

John Adams Service Desk Room 102
(413) 545-7593
jada-rsd@sacl.umass.edu 
Serving Cance, John Adams, John Quincy Adams, Moore, Pierpont, Washington

Prince Service Desk Room 105
(413) 545-7591
prin-rsd@sacl.umass.edu
Serving Crampton, MacKimmie, Lincoln Apartments, Patterson, Prince

Thoreau Service Desk Room 110
(413) 545-7592
thor-rsd@sacl.umass.edu 
Serving Coolidge, Emerson, James, Kennedy, Melville, Thoreau

Alphabetical List by Residence Hall

Baker - Baker Room 118
Birch - Commonwealth Honors College Room 115
Brett - Brett Room 114
Brooks - Brett Room 114
Brown - Cashin Room 108
Butterfield - Baker Room 118
Cance - John Adams Room 102
Cashin - Cashin Room 108
Chadbourne - Baker Room 118
Coolidge - Thoreau Room 110
Crabtree - Crabtree Room 112
Crampton - Prince Room 105
Dickinson - Dickinson Room 114
Dwight - Crabtree Room 112
Elm- Commonwealth Honors College Room 115
Emerson - Thoreau Room 110
Field - Dickinson Room 114
Gorman- Brett Room 114
Grayson - Dickinson Room 114
Greenough - Baker Room 118
Hamlin - Crabtree Room 112
James - Thoreau Room 110
John Adams - John Adams Room 102
John Quincy Adams - John Adams Room 102
Johnson - Crabtree Room 112
Kennedy - Thoreau Room 110
Knowlton - Crabtree Room 112
Leach - Crabtree Room 112
Lewis - Crabtree Room 112
Lincoln Apartments - Prince Room 105
Linden - Commonwealth Honors College Room 115
MacKimmie - Prince Room 105
Maple - Commonwealth Honors College Room 115
Mary Lyon - Crabtree Room 112
McNamara - Cashin Room 108
Melville - Thoreau Room 110
Moore - John Adams Room 102
North Apartment s- Crabtree Room 112
Oak - Commonwealth Honors College Room 115
Patterson - Prince Room 105
Pierpont - John Adams Room 102
Prince - Prince Room 105
Sycamore - Commonwealth Honors College Room 115
Thatcher - Crabtree Room 112
Thoreau - Thoreau Room 110
VanMeter - Baker Room 118
Washington - John Adams Room 102
Webster - Dickinson Room 114
Wheeler - Brett Room 114

Residential Service Desks are open during the Academic Year:
Monday-Friday 8:30am - 11:00pm
Saturday, Sunday and Holidays 12 Noon - 11:00pm

Summer Residential Service Desk Hours (CHCRC RSD Only)

Monday-Friday 8:30am-5:00pm
Saturday, Sunday Noon - 8:00pm
​Closed Holidays

Forms and Resources

pdfDamage Billing Appeal Form
pdfRoom Condition Form Terms and Conditions