Family Housing Amenities

Family Housing offers a number of other amenities that add comfort and convenience to your family living experience at UMass Amherst.

Cable TV

Housing Services Cable Network
The University provides cable TV to all tenants through HSCN. HSCN is a private cable system as defined by the FCC and owned and operated by Housing Services. For more information including a channel guide and FAQs please visit HSCN.

Laundry Facilities

Coin and UCard operated washers and dryers for the exclusive use of Family Housing residence are located in the North Village Laundry building. Clotheslines are located in each section of North Village for use by Family Housing residence. 
* Please Note: Washers and dryers are strictly prohibited in Family Housing apartments

Parking Your Car

Family Housing residents are able to park their vehicles for a fee in the parking lots located in North Village. Parking Services issues yearlong (September 1 – August 31) parking permits to residents who have registered a vehicle. Please visit, for current Family Housing parking permit fees.

To register your vehicle, bring your current car registration to the Family Housing Office, C-01. Your vehicle registration must be in your name or in the name of your immediate family member. Each apartment may register one vehicle. If two adults are on the Lease, a second vehicle may be registered if space permits. All vehicles without proper parking decals or guest passes are subject to ticketing and towing. If you live in an apartment equipped for the mobility impaired and have a medical accommodation, you can get a parking decal from Parking Services entitling you to a handicapped parking space.

Guest Parking

Family Housing residents are responsible for their guests and their cars. A restricted number of Family Housing free one-day temporary parking permits for guests are available at the Family Housing Office, C-01. These one-day passes require registration plate information and are valid for a stated, limited time period only. Guests must display the decal or temporary permit on their dashboards to avoid being ticketed or towed.

Bus Service

Bus routes operated by UMass Transit are fare-free for Five College students, faculty and staff. Non University students, faculty and staff will need to pay for the service. Bus drivers do not collect fares. Passengers are expected to have either a Five College student, faculty or staff ID card or a fare ticket/pass for each ride. For bus routes and more information, please visit North Village residents are able to board the bus at the North Village entrance on North Pleasant Street.

Special Transportation Services

SpecTrans provides free transportation service around the Amherst Campus to students, staff, and faculty with a disability. For schedules, to arrange for the service or for more information, please visit or call (413) 545-2086.