Mail and Package Tips

All packages addressed to your residence hall are delivered to your Residential Service Desk (RSD). Below are some helpful tips when ordering packages to be sent to your residential address.

How to Address Your Mail

Your Name
Name of Your Residence Hall, UMass
Residence Hall Street Address, Room #
Amherst, MA 01003- (4-digit extended ZIP)

For the correct street address and zip code of your residence hall, go to Residence Directory.

When to Pick Up You Package

Wait until you receive an email from your RSD letting you know you have a ackage before going to pick it up. Notifications from third parties that a package has arrived does not mean it is at your RSD ready to be picked up. If a package is unclaimed for seven days it will be returned to sender.


Order textbooks and other course materials with eCampus@UMass via SPIRE. Selecting one of the on-campus pick up locations in Hampden (Southwest) or the Campus Center will help you avoid waiting for a package.


Often required for attendance purposes, iClickers are usually needed for the first class. Have these delivered to your home address to avoid the risk of it arriving late.


Whenever possible avoid sending medication to your on-campus address. Utilize a local pharmacy such as University Health Services to avoid waiting for shipping. If you must have medication delivered to your on campus address, we recommend ordering for multiple months and ordering your refill well before you run out. 

Online Shopping

Avoid having packages from online shopping delivered during the first few weeks of the semester to limit delays for time sensitive packages. 

Updating Your Address

Be sure to update your mailing address during break periods if you don't live in a break housing hall. Mail delivered when halls are closed are typically returned to sender.