In order to receive mail or packages from domestic senders before halls close for summer break, we recommend they be sent at least 10 days before halls close. Please remember to update your mailing address under My Personal Information > Addresses in SPIRE  and with any online stores prior to leaving for the semester. 

What Happens to Mail after Move-Out?

What happens to mail left in mailboxes and mail scheduled to be delivered after halls close is dependent on the mail carrier. View the different carriers below to see what happens to mail after halls close. 

United States Postal Service (USPS)

Undelivered first class mail & packages in mailboxes or at the service desk after halls close will be forwarded to the permanent address listed on SPIRE. This INCLUDES mail & packages addressed to the residence hall that are expected to arrive over the summer break, until 1 week prior to the Fall semester. This EXCLUDES magazines & publications.  To receive these at home, you must submit a change of address directly with the publisher. 

Change your permanent address on SPIRE by navigating to Main Menu > My personal Information > Addresses. Click on the “edit” option that corresponds to your permanent address. 

DHL

Packages scheduled to arrive at the Service Desk after May 12 will be returned to the local DHL office. This includes undelivered packages at the Service Desk. The package may be returned to the shipper. 

For more information or to see if it would be possible to reroute your package, contact 1-860-953-3309. Be sure to have your tracking number.

FedEx Express

Packages scheduled to arrive at the Service Desk after May 12 will return to the FedEx Express local facility. This includes undelivered packages at the Service Desk. FedEx Express will contact the shipper and the recipient to set up another delivery location. 

To schedule retrieval at the local facility, to request that a package be readdressed, or for more information contact 1-800-GOFEDEX. Be sure to have your tracking number.

FedEx Ground

Packages scheduled to arrive at the Service Desk after May 12 will return to the FedEx Ground local facility. This includes undelivered packages at the Service Desk. FedEx Ground will contact the phone number on the package and attempt to set up a different delivery address. If contact is not made to forward the package, it will be returned to sender. 

To schedule retrieval at the local facility, to request that a package be readdressed, or for more information contact 1-800-GOFEDEX . Be sure to have your tracking number.

UPS

Packages scheduled to arrive at the Service Desk after May 12 will be returned to the sender by UPS. This includes undelivered packages at the Service Desk. To reroute your package you must contact UPS prior to the package being sent back. 

To schedule a re-direct or for more information contact 1-800-PICKUPS . Be sure to have your tracking number.