Staff Positions

Staff Positions

UMass Amherst Residential Life employs approximately 350 full and part-time Classified and Professional staff. If the idea of working with one of the largest and most diverse resident student populations in the nation strikes you as exciting and challenging, UMass Amherst Residential Life may be the place for you.

To see a listing of all of our current Classified (Benefited, Non-Student, Non-Professional) vacancies, please view the ‘Yellow Sheet’. To apply for Classified or Professional positions, apply online through PageUp.

Here is a brief description of our most common vacancies. To find current listings please visit

Residence Director, 52 week position (Communities Staff)
Residential Life at the University of Massachusetts Amherst educates and serves approximately 13,500 diverse domestic and international undergraduate and graduate students in residence hall and apartment communities. We utilize a defined set of learning goals and outcomes as outlined by the UMass Amherst Residential Curriculum. The Residence Director has overall responsibility for leading the development of safe, inclusive, and learner-centered residential communities of approximately 350 to 600 undergraduate students. This position requires frequent and meaningful interaction with residential students. This position has responsibility for community development, student learning, staff supervision, student conduct and incident response, administrative and project management tasks, and other general responsibilities both for the students within assigned communities and in greater service to Residential Life and Student Affairs and Campus Life and their shared commitment to student success. The Residence Director is a live-in position and reports directly to an Assistant Director of Residence Education.   For information about the live-in full-time staff pet policy, please visit here.

View the Residence Director position description or apply now!

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Maintainer I (Facilities Operations)
Maintainer I performs general janitorial duties in connection with the cleaning and maintenance of a residence hall or of an assigned area within a residence hall or residential area. Some typical tasks include: removing trash and waste from assigned areas, cleaning bathrooms, cleaning building interiors, maintaining carpets, assisting in keeping exterior areas immediately adjacent to building clean, and performing simple general maintenance tasks.

Residential Service Desk Coordinator (Student Services)
This position leads the operations and clerical functions for one of nine comprehensive Residential Service Desks. Areas of responsibility include but are not limited to direct customer service delivery, supervision of assigned student staff, payroll processing, and clerical supports as required. To view a more comprehensive look at what Residential Service Desks do, please visit here.

Maintenance Technician II (Facilities Operations)
The Maintenance Technician installs, maintains, finishes, and repairs architectural hardware, building components, building system components, structural elements, surfaces, finishes, and equipment/furnishings within Residential Life structures and areas. Responsibilities include maintaining buildings and related structures, applying appropriate skills and methods as necessary in the areas of carpentry, HVAC, masonry, and/or painting, as well as minor electrical related or minor plumbing related work not requiring a license.

Technical Assistant I (Technology Services)
This position is responsible for providing technical and administrative support and maintenance for computers, peripherals and related systems in SACL/Residence Life; assists with customer and technical support for card access and time and attendance equipment and systems.

The University of Massachusetts Amherst prohibits discrimination on the basis of race, color, religion, creed, sex, age, marital status, national origin, mental or physical disability, political belief or affiliation, veteran status, sexual orientation, gender identity and expression, genetic information and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment. Furthermore, University policy includes prohibitions of harassment of students and employees, i.e., racial harassment, sexual harassment, and retaliation for filing complaints of discrimination.