Contact Us


Residential Life Assignments Staff

Assist students with Housing Assignment Questions, Billing Questions, Assignment Change Inquiries
235 Whitmore Administration Building
Office Hours: Monday-Friday, 8:30am - 5:00pm
Phone: 413 545-2100 
Contact Us Now

Residential Life Communities Staff

Provide support to On-Campus Students, Assist with Conflict Mediation, Host Community Development Events,  Advise House Councils 
2nd Floor of Berkshire House
Office Hours: Monday - Friday, 8:30am - 5:00pm 
Phone: 413-545-6923

Residential Service Desks

Room Key Issues, Temporary Access Card Issues, Student Mail and Packages, Emergency Maintenance Concerns
Residential Service Desk Hours: 

  • Monday - Friday, 9:00 am - 11:00pm 
  • Weekends and Holidays, 12:00pm - 11:00pm

Questions? Call us Monday - Friday 8:30am - 4:30 pm at 413-577-7777 

Contact Us Now


Residential Life Search Processes

Graduate Assistant Position Information -
Resident Assistant Position Information -
Peer Mentor Position Information -
Move-in Team Leaders and Minute Movers -


Maintenance Services

Hours: Monday-Friday, 7:00am-3:00pm

East Campus North, Northeast, Sylvan, Orchard Hill, Central  Residential Areas
Tel. 413 545-0403

West Campus: Southwest, CHCRC, University Village
Tel. 413 545-0439


Are you looking for somebody specific?
Search for any University staff by name through the People Finder service.