Residential Life Assignments Staff
Assist students with Housing Assignment Questions, Housing Assignment Billing Questions, Assignment Change Inquiries
235 Whitmore Administration Building
Office Hours: Monday-Friday, 8:30am - 5:00pm
Phone: 413 545-2100
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Residential Life Communities Staff
Provide support to On-Campus Students, Assist with Conflict Mediation, Host Community Development Events, Advise House Councils
2nd Floor of Berkshire House
Office Hours: Monday - Friday, 8:30am - 5:00pm
Phone: 413-545-6923
Email: resedcentral@sacl.umass.edu
Residential Services
Move-in/Move-Out, Room Key Issues, Temporary Access Card Issues, Student Mail and Packages, Lockout Assist/Recore Billing, Emergency Maintenance Concerns
Residential Service Desk Hours:
- Monday - Friday, 9:00 am - 11:00pm
- Weekends and Holidays, 12:00pm - 11:00pm
Residential Services Office Hours: Monday - Friday, 8:30am - 4:30pm
Phone: 413-577-7777
Email: residential Services@umass.edu
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Residential Life Search Processes
Graduate Assistant Position Information - gradsearch@sacl.umass.edu
Resident Assistant Position Information - residentassistant@sacl.umass.edu
Peer Mentor Position Information - peermentor@sacl.umass.edu
Move-in Team Leaders and Minute Movers - mmovers@sacl.umass.edu
Maintenance Services
Hours: Monday-Friday, 7:00am-3:00pm
East Campus North, Northeast, Sylvan, Orchard Hill, Central Residential Areas
Tel. 413 545-0403
West Campus: Southwest, CHCRC, University Village
Tel. 413 545-0439
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