Contact Us

Residential Life 

For any concerns about Housing, Residence Halls, or the Housing Process, please contact Student Services at 413-545-2100.

Residential Life Student Services
Housing Assignment Questions, Billing Questions, Assignment Change Inquiries
Hours: Monday-Friday, 8:30am-5:00pm
Tel. 413 545-2100  Contact Us Now

Residential Service Desks
Room Key Issues, Temporary Access Card Issues, Student Mail and Packages, Emergency Maintenance Concerns

Brett Service Desk Room 113
(413) 545-7597

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Serving Baker, Brett, Brooks, Butterfield, Chadbourne, Gorman, Greenough, Van Meter, Wheeler

Cashin Service Desk Room 108
(413) 545-7594

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Serving Cashin, Brown, McNamara

CHCRC Service Desk Room 115 Commonwealth Honors Bldg.
(413) 545-7599

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Serving Birch, Elm, Linden, Maple, Oak, Sycamore

Crabtree Service Desk Room 112
(413) 545-7595

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Serving Crabtree, Dwight, Hamlin, Knowlton, Leach, Mary Lyon, Thatcher, Lewis, Johnson, North Apartments

Dickinson Service Desk Room 114
(413) 545-7598

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Serving Grayson, Field, Webster, Dickinson

John Adams Service Desk Room 102
(413) 545-7593

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Serving John Adams, Moore, Pierpont, Cance, Washington

Prince Service Desk Room 105
(413) 545-7591

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Serving Crampton, John Quincy Adams, MacKimmie, Patterson, Prince

Thoreau Service Desk Room 110
(413) 545-7592

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Serving Emerson, James, Kennedy, Melville, Thoreau, Coolidge

Routine Maintenance Concerns
Hours: Monday-Friday, 7:00am-3:00pm

North, Northeast, Sylvan Residential Areas
Tel. 413 545-0403

Orchard Hill, Central Residential Areas
Tel. 413 545-0517

Southwest, CHCRC, Lincoln Residential Areas
Tel. 413 545-0439

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