Cancellation Fee | Housing Fee Refund

Every student that selects a housing assignment and later cancels is subject to the cancellation fee schedule. If a student cancels after the start of the semester they are also subject to the housing fee refund schedule.

Cancellation Fee Information

Your residence hall assignment and occupancy license is for the full academic year. Students should only select an assignment if they are certain they will live on campus. Students who select an assignment and later cancel that assignment will be subject to a minimum $300 Cancellation Fee. The Fall 2022 and Spring 2023 cancellation fee schedules are available below.

Spring 2023 Cancellation Fee Schedule

$300 Cancellation Fee Period
Students are responsible for cancellation fee by holding a fall on-campus assignment
Begins 12:00am, November 4
Ends 11:59pm, November 30th

$450 Cancellation Fee Period
Begins 12:00am, December 1st
Ends 11:59pm, December 31st

$600 Cancellation Fee Period
Begins 12:00am, January 1st
Ends 5th week of spring semester * (Students may also be subject to the Housing Fee Refund Schedule)

Cancelling a Spring 2023 during the Semester

Students who wish to cancel their spring 2023 housing assignment over Winter Break must remove their belongings from the space before requesting a cancellation.  Once students have removed their belongings, they can send an email to living@umass.edu to request a cancellation.  Students who cancel their assignment during the semester will receive a credit based on the housing fee refund schedule below, if eligible.

Fall 2023 Cancellation Fee Schedule

Free Cancellation Period
Begins by selecting a fall 2023 assignment
Ends 11:59pm, April 7

$300 Cancellation Fee Period
Begins 12:00am, April 8
Ends 11:59pm, May 31

$450 Cancellation Fee Period
Begins 12:00am, June 1
Ends 11:59pm, July 14

$600 Cancellation Fee Period
Begins 12:00am, July 15
Ends 11:00pm, September 9

Please note: Students who cancel after September 9 will receive a credit based on the Housing Fee Refund Schedule.  Once Fall 2023-Spring 2024 rates are finalized by the board of trustees, the housing fee refund schedule for a standard shared room will be added below.

Cancelling a Fall 2022 Housing Assignment

Students who wish to cancel their fall 2023 can submit their request in SPIRE under Housing>Room Assignment Changes>Room Cancellation.  Once your cancellation has been processed, you will receive an email confirmation.  Please Note: Students who wish to seek a different on-campus housing assignment should not request a cancellation.  Students can use our Change Processes to attempt to secure a new space.  Cancelling your assignment will remove you from on-campus housing and make you ineligible for our change processes.

Housing Fee Refund Schedule

Students who cancel their housing assignment or withdraw from the university during the first five weeks of the semester are eligible for a housing fee refund. The refund is issued based on the date the student checks out of the residence hall room. Students who cancel or withdraw during the first five weeks are also subject to the cancellation fee schedule, which is also prorated to the corresponding week the cancellation is made. Please note that

In order for the refund to be issued, the student must complete a full check out by removing all belongings from the space, turning in the key to the Residential Service Desk, and calling Residential Life Assignments to request a cancellation.  Below is the housing fee refund schedule for a standard, non-break housing shared room for fall 2022 and spring 2023.  For information about other room type refunds, please contact the Residential Life Assignments at 545-2100 or visit their office at 235 Whitmore.

Fall 2022

Opening – September 10th at 11:00pm
Deducted: 0%
Refund: $3,920.00
Cancellation Fee: $600.00

September 11th at 11:00pm – September 17th at 11:00pm
Deducted: 20%
Refund: $3,136.00
Cancellation Fee: $480.00

September 18th at 11:00pm – September 24th at 11:00pm
Deducted: 40%
Refund: $2,352.00
Cancellation Fee: $360.00

September 25th at 11:00pm – October 1st at 11:00pm
Deducted: 60%
Refund: $1,568.00
Cancellation Fee: $240.00

October 2nd at 11:00pm – October 8th at 11:00pm
Deducted: 80%
Refund: $784.00
Cancellation Fee: $120.00

October 9th at 11:00pm - End of Fall Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00

Spring 2023

Spring Opening – February 11th at 11:00pm
Deducted: 0%
Refund: $3,920.00
Cancellation Fee: $600.00

February 12th at 11:00pm – February 18th at 11:00pm
Deducted: 20%
Refund: $3,136.00
Cancellation Fee: $480.00

February 19th at 11:00pm – February 25th at 11:00pm
Deducted: 40%
Refund: $2,352.00
Cancellation Fee: $360.00

February 26th at 11:00pm – March 4th at 11:00pm
Deducted: 60%
Refund: $1,568.00
Cancellation Fee: $240.00

March 5th at 11:00pm – March 11th at 11:00pm
Deducted: 80%
Refund: $784.00
Cancellation Fee: $120.00

March 12th at 11:00pm - End of Spring Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00