Cancellation Fee and Rent Refund Schedule

Cancellation Fee | Rent Refund

Every student that selects a housing assignment and later cancels is subject to the cancellation fee schedule. If a student cancels after the start of the semester they are also subject to the rent refund schedule.

Cancellation Fee Information

Your residence hall assignment and contract is for the full academic year. Students should only select an assignment if they are certain they will live on campus. Students who select an assignment and later cancel that assignment will be subject to a minimum $300 Cancellation Fee. The Fall 2022 and Spring 2022 cancellation fee schedules are available below.

Fall 2022 Cancellation Fee Schedule

Free Cancellation Period
Begins by selecting a fall 2022 assignment
Ends 11:59pm, April 24th

$300 Cancellation Fee Period
Begins 12:00am, April 25th
Ends 11:59pm, Thursday, June 30th

$450 Cancellation Fee Period
Begins 12:00am, Friday, July 1st
Ends 11:59pm, Friday, July 29th

$600 Cancellation Fee Period
Begins 12:00am, Saturday, July 30th
Ends 5th week of Fall semester * (Students may also be subject to the Rent Refund Schedule)

Cancelling a Fall 2022 Housing Assignment

Students who wish to cancel their fall 2022 housing assignment can send submit their request in SPIRE under Main Menu>Residential Life>Room Cancellation.  Please note that your cancellation fee will be based on the date that you submit your request.

If you have already checked in to your fall assignment, you must check out of your assignment by removing all belongings from the space and turning in your key to the Residential Service Desk before requesting a cancellation.

Spring 2022 Cancellation Fee Schedule

$300 Cancellation Fee Period
Begins by holding an on-campus assignment
Ends 11:59pm, Tuesday, November 30th

$450 Cancellation Fee Period
Begins 12:00am, Wednesday, December 1st
Ends 11:59pm, Friday, December 31st

$600 Cancellation Fee Period
Begins 12:00am, Saturday, January 1st
Ends 5th week of Fall semester * (Students may also be subject to the Rent Refund Schedule)

Cancelling a Spring 2022 Housing Assignment

Students who wish to cancel their spring 2022 housing assignment must first remove their belongings from the space and return their key to the Residential Service Desk.  After the key is returned, students must email living@umass.edu to request a cancellation.  Cancellation requests that take place during the semester are subject the the Housing Fee Refund schedule outlined below.

Housing Fee Refund Schedule

Students who cancel their housing assignment or withdraw from the university during the first five weeks of the semester are eligible for a rent refund. The refund is issued based on the date the student checks out of the residence hall room. Students who cancel or withdraw during the first five weeks are also subject to the cancellation fee schedule, which is also prorated to the corresponding week the cancellation is made. Please note that

In order for the refund to be issued, the student must complete a full check out by removing all belongings from the space, turning in the key to the Residential Service Desk, and calling Student Services to request a cancellation.  Below is the rent refund schedule for a standard, non-break housing shared room for fall 2021 and spring 2022.  For information about other room type refunds, please contact the Student Services Office at 545-2100 or visit their office at 235 Whitmore.

Fall 2021

Opening September 4th at 11:00pm
Deducted: 0%
Refund: $3,805.50
Cancellation Fee: $600.00

September 4th at 11:00pm – September 11th at 11:00pm
Deducted: 20%
Refund: $3,044.40
Cancellation Fee: $480.00

September 11th at 11:00pm – September 18th at 11:00pm
Deducted: 40%
Refund: $2,283.30
Cancellation Fee: $360.00

September 18th at 11:00pm – September 25th at 11:00pm
Deducted: 60%
Refund: $1,522.20
Cancellation Fee: $240.00

September 25th at 11:00pm – October 2nd at 11:00pm
Deducted: 80%
Refund: $761.10

Cancellation Fee: $120.00

October 2nd at 11:00pm - End of Spring Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00

Spring 2022

Spring Opening January 29th at 11:00pm
Deducted: 0%
Refund: $3,805.50
Cancellation Fee: $600.00

January 29th at 11:00pm – February 5th at 11:00pm
Deducted: 20%
Refund: $3,044.40
Cancellation Fee: $480.00

February 5th at 11:00pm – February 12th at 11:00pm
Deducted: 40%
Refund: $2,283.30
Cancellation Fee: $360.00

February 12th at 11:00pm – February 19th at 11:00pm
Deducted: 60%
Refund: $1,522.20
Cancellation Fee: $240.00

February 19th at 11:00pm – February 26th at 11:00pm
Deducted: 80%
Refund: $761.10

Cancellation Fee: $120.00

February 26th at 11:00pm - End of Spring Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00