Cancellation Fee and Housing Fee Refund Schedule

Cancellation Fee | Housing Fee Refund

Every student that selects a housing assignment and later cancels is subject to the cancellation fee schedule. If a student cancels after the start of the semester they are also subject to the housing fee refund schedule.

Cancellation Fee Information

Your residence hall assignment and occupancy license is for the full academic year. Students should only select an assignment if they are certain they will live on campus. Students who select an assignment and later cancel that assignment will be subject to a minimum $300 Cancellation Fee. The Fall 2024 cancellation fee schedule is available below.

Cancelling your Assignment during the Semester

Students who wish to cancel their housing assignment after halls open must remove their belongings from the space before requesting a cancellation.  Once students have properly checked out, by removing their belongings and returning their key to their Residential Service Desk, they can send an email to living@umass.edu to request a cancellation.  Students who cancel their assignment during the semester will receive a credit based on the housing fee refund schedule below, if eligible.

Fall 2024 Cancellation Fee Schedule

Free Cancellation Period
Begins by selecting a fall 2024 assignment
Ends 11:59pm, April 5

$300 Cancellation Fee Period
Begins 12:00am, April 6
Ends 11:59pm, May 31

$450 Cancellation Fee Period
Begins 12:00am, June 1
Ends 11:59pm, June 30

$600 Cancellation Fee Period
Begins 12:00am, July 1
Ends 11:00pm, September 7

Please note: Students who cancel after September 7 will receive a credit based on the Housing Fee Refund Schedule. 

Cancelling your Assignment After the Semester Begins

Students who wish to cancel their housing assignment after halls open must remove their belongings from the space before requesting a cancellation.  Once students have properly checked out, by removing their belongings and returning their key to their Residential Service Desk, they can send an email to living@umass.edu to request a cancellation.  Students who cancel their assignment during the semester will receive a credit based on the housing fee refund schedule below, if eligible.

Spring 2024 Cancellation Fee Schedule

$300 Cancellation Fee Period
Begins November 6, 2023
Ends 11:59pm, November 30

$450 Cancellation Fee Period
Begins December 1
Ends 11:59pm, December 29

$600 Cancellation Fee Period
Begins December 30
Ends, 11:59 February 3

Please Note: Students who cancel after February 3 will receive a credit based on the Housing Fee Refund Schedule.

Housing Fee Refund Schedule

Students who cancel their housing assignment or withdraw from the university during the first five weeks of the semester are eligible for a housing fee refund. The refund is issued based on the date the student checks out of the residence hall room. Students who cancel or withdraw during the first five weeks are also subject to the cancellation fee schedule, which is also prorated to the corresponding week the cancellation is made. Please note that

In order for the refund to be issued, the student must complete a full check out by removing all belongings from the space, turning in the key to the Residential Service Desk, and calling Residential Life Assignments to request a cancellation.  Below is the housing fee refund schedule for a standard, non-break housing shared room for fall 2023.  For information about other room type refunds, please contact the Residential Life Assignments at 545-2100 or visit their office at 235 Whitmore.

Fall 2023

Opening September 9 at 11:00pm
Deducted: 0%
Refund: $4,077.00
Cancellation Fee: $600.00

September 10 at 11:00pm – September 16 at 11:00pm
Deducted: 20%
Refund: $3,261.60
Cancellation Fee: $480.00

September 17 at 11:00pm – September 23 at 11:00pm
Deducted: 40%
Refund: $2,446.20
Cancellation Fee: $360.00

September 24 at 11:00pm – September 30 at 11:00pm
Deducted: 60%
Refund: $1,630.80
Cancellation Fee: $240.00

October 1 at 11:00pm – October 7 at 11:00pm
Deducted: 80%
Refund: $815.40

Cancellation Fee: $120.00

October 8 at 11:00pm - End of Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00

Spring 2024

Opening February 3 at 11:00pm
Deducted: 0%
Refund: $4,077.00
Cancellation Fee: $600.00

February 3 at 11:00pm – February 10 at 11:00pm
Deducted: 20%
Refund: $3,261.60
Cancellation Fee: $480.00

February 10 at 11:00pm – February 17 at 11:00pm
Deducted: 40%
Refund: $2,446.20
Cancellation Fee: $360.00

February 17 at 11:00pm – February 24 at 11:00pm
Deducted: 60%
Refund: $1,630.80
Cancellation Fee: $240.00

February 24 at 11:00pm – March 2 at 11:00pm
Deducted: 80%
Refund: $815.40

Cancellation Fee: $120.00

March 2 at 11:00pm - End of Semester
Deducted: 100%
Refund: $0
Cancellation Fee: $0.00

 Question? Contact us.