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Anthony is a first-year student in the UMass MRP Program, where he is exploring his interests in environmental stewardship, participatory initiatives, and climate mitigation strategies. He holds a Bachelor of Science in Business Administration with a specialization in Management and Leadership from Western New England University in Springfield, MA. Additionally, he has earned a certificate in Diversity Management, which he aims to integrate into an equitable framework for his professional values.

Resume

Anthony Kelliher

Management & Leadership

 

Summary: As a graduated senior in the College of Business, I bring a proven history of effective management roles and a strong academic record. Valued for my exceptional communication skills and dedication to providing friendly customer service. I thrive as a disciplined team member, specializing in critical thinking. Excited to channel my education and abilities into a specialized Master's Program in Regional Planning ending in Spring 2026.

 

Education:

Master of Science in Social & Behavioral Sciences for Regional Planning

  • University of Massachusetts, Amherst, MA – expected May 2027
  • Accredited by: The American Planning Association (APA) & the Planning Accreditation Board (PAB)

Bachelor of Science in Business Admin for Management & Leadership

  • Western New England University, Springfield, MA received May 2024
    • Accredited by: The Association to Advance Collegiate Schools of Business (AACSB)
    • President’s List Student - Cumulative GPA: 3.19

Certificate in Diversity Management

  • Western New England University, Springfield, MA received May 2024

 

Skills:

  • Organizational & Interpersonal Communication
  • Project Management
  • Problem Solving & Critical Thinking
  • Adaptability
  • Research & Data Analysis
  • Knowledgeable in AutoCAD, Adobe Creative Suite, Microsoft Office, & ArcGIS

 

Work Experience:

Transit Surveyor – Pioneer Valley Planning Commission, 03/2024 - 05/2024

  • Collected 100+ sets of survey data using customer service and empathetic communication
  • Utilized emotional intelligence to ensure passengers felt valued and understood, adopting an atmosphere of trust and comfort

Head Swim Coach - Chicopee Amberjacks Swim Team, 04/2019 - 09/2023

  • Analyzed 200+ sets of performance data to track progress and inform training decisions.
  • Collaborated with 2 assistant coaches, 60+ swimmers, parents, and other community members to boost engagement and traction of organization.
  • Adapted instruction strategies to match developmental age and abilities of swimmers.

Receptionist - Chestnut Hill of East Longmeadow Rehab & LTC Facility, 06/2022 - Present

  • Created a welcoming environment by greeting guests, providing customer service, directing visitors, and taking messages for employees.
  • Processed 100+ clinical records through detailed admission processes and communications.

Receptionist – Governor’s Center Rehab & LTC Facility, 09/2020 - 9/2021

  • Utilized Microsoft Office Suite applications to facilitate online communications and scheduling.
  • Input 200+ sets of employee and visitor health data into an electronic database.

 

Relevant Coursework:

  • Project Management
  • Market Analysis and Research
  • Interpersonal Communications for Leadership
  • Climate Change and Mitigation Research
  • Diversity Management
  • Tools and Techniques for Regional Planning