Be Prepared! Actions & Reminders

💻 To-Do: Restart Your Connected Devices Before Classes Start

Before classes start, please restart your computer and other devices to avoid any last-minute issues.
Faculty & Staff: Connect to the campus VPN to ensure all necessary updates are installed.

Plan ahead and contact the IT Service Desk with any questions or concerns.


🛫 Plan Ahead: Prepare Devices and Data for Pre-travel Authorization

The University of Massachusetts systemwide travel policy for UMass employees has new requirements for traveling with university devices and accessing university data. Travelers must get pre-travel authorization before traveling. Requests for international travel must be submitted at least three weeks prior to departure date and must include a completed International Pre-Travel Export Control and Risk Form.

For more information, visit the UMass President’s Office Travel & Expense Program and the UMass Amherst International Programs Office

📝 Faculty and Staff: Try Foxit, Our New PDF Editor

Foxit PDF Editor is UMass Amherst's official PDF editing application. UMass Amherst faculty and staff can now request a Foxit license to create, edit, and organize PDFs.

For more information, or to request Foxit, see umass.edu/it/foxit

Screenshot of new IT homepage in bubbles

Welcome to the New IT Website

The new UMass Amherst IT website is your destination for tech support, campus technology news and alerts, service options, resources, and more.
Explore more IT services and support articles through our IT Service Portal.


Profile picture of Mary McKee with bubble images representing technology on campus

Do You Know Who IAM?
Envisioning a Secure and Inclusive Campus through Identity Management

Cybersecurity Awareness Month Virtual Keynote Session
Tuesday, October 1, 2024, 1-2 p.m. Zoom

UMass Amherst is transforming how we manage digital identity. Join UMass Amherst IT for a thought-provoking conversation featuring keynote speaker Mary McKee, Vice President of Engineering at Cirrus Identity and IAM visionary with 20+ years in higher education.

From sharing a file, to checking your grades or your retirement status, identity management has a meaningful impact on every member of the UMass community. We'll discuss fundamentals of identity access management (IAM) in personal and organizational terms, from protecting your digital identity in the modern world, to effectively leveraging UMass Amherst's new IAM initiative to foster a more unified, inclusive campus environment.


Picture of a printer in a green bubble

On-Campus Printing: Updated Options & Locations

This fall, campus community members can send jobs to UPrint-enabled on-campus print stations via email. Additionally, more UPrint locations are now available across UMass Amherst and Mt. Ida Campus. Learn more: umass.edu/it/uprint 


IT student ambassador profile pics in bubbles

Welcome Fall 2024 IT Student Ambassadors

UMass IT welcomes the first cohort for our new IT Student Ambassadorship program. Ambassadors will engage with the student community throughout the fall semester to share IT services, resources, and internship opportunities. Meet our ambassadors


The du bois library tower in a blue bubble

Instructional Media Lab: New Library Office

The Instructional Media Lab (IML) has a new home on the 7th floor of the W.E.B. Du Bois Library. The IML is open to assist UMass Amherst instructors in their new library offices by appointment, drop-in, or Zoom: 10am-3pm, M-F. 


People in an online meeting

Research Computing & Data: Unity Onboarding Workshops

Join Research Computing & Data facilitators for an online introduction to the Unity research computing platform.

See the new Research Computing & Data website for more information and updates.