Support Center

Answers to your questions about computing and technology at UMass Amherst

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Get IT Help

Ask an expert at the IT Service Desk.
Winter Break Hours - Weds., 12/21 - Fri., 1/6:

Email and Chat Support
8:30 a.m. - 7 p.m. Monday - Friday
10 a.m. - 7 p.m. Saturday and Sunday
Phone Support | 413-545-9400
8:30 a.m. - 5 p.m. Monday - Friday
In-Person Support (Campus Center)
8:30 a.m. - 7 p.m. Monday - Friday
No appointment necessary.
Walk-ins and calls accepted until 15 minutes before closing.
Computer, Phone & Other Device Repairs
For thesis or dissertation help, please email thesishelp@umass.edu.

Exceptions & Service Desk Holiday Closings:

Sat., 12/24 - Mon., 12/26
In-person, phone, email, and chat support unavailable.
Thurs., 12/29 - Fri., 12/30
In-person and phone support unavailable
Sat., 12/31 - Mon., 1/2
In-person, phone, email, and chat support unavailable.