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Connect to Pulse Secure VPN (iOS)

Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus iOS device and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers or online library databases).

Step 1: Get Added to the VPN Group

To connect to the VPN, members of the University community should contact their department IT professional or the IT Help Center. We will work with you to assess your specific needs and determine if the VPN is the right solution for you. If VPN meets your needs, we will add you to the list of approved VPN users and provide you with a group name (realm).

Step 2: Obtain & Install Pulse Secure App

  1. In the App Store, search for and download the Pulse Secure app.

  2. You will be asked if you would like to enable Pulse Secure. Tap Enable. The VPN screen will open.

  3. In the VPN screen, tap Connect. The Add screen will open.

  4. On the Add screen:

    • In the URL field, enter sslvpn.umass.edu.

    • In the NetID field, enter your NetID.

    • Made sure the Authentication field is set to Password.

    • In the Realm field, enter the Realm assigned to you by your department IT professional or the IT Help Center..

    • Tap Save. The UMass SSL VPN Web Portal will open.

  5. On the UMass SSL VPN Web Portal:

    • Make sure the NetID field contains your NetID.
    • In the Password field, enter your NetID Password.
    • In the Realm field, enter the Realm assigned to you by your department IT professional or the IT Help Center.
    • Tap Sign In.
  6. To end your session, tap Disconnect.
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