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Connect to Pulse Secure VPN (Android)

Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus Android device and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers or online library databases).

Step 1: Get Added to a VPN Group

To connect to the VPN, members of the University community should contact the IT Help Center. We will work with you to assess your specific needs and determine if VPN is the right solution for you. If VPN meets your needs, we will add you to the list of approved VPN users and provide you with a VPN group name (realm).

Obtain & Install Pulse Secure App

  1. In the Play Store, search for and download the Pulse Secure app.

  2. The VPN screen will open. Tap Add Connection. The New Connection screen will open.

  3. On the New Connection screen:

    • In the Connection name field, enter a name you have chosen for this connection.

    • In the URL field, enter sslvpn.umass.edu.

    • In the NetID field, enter your NetID.

    • Made sure the Authentication field is set to Password.

    • In the Realm field, enter the Realm assigned to you by your department IT professional or the IT Help Center.

    • Tap Save. You will return to the VPN screen.

  4. On the VPN page, tap Connect. The UMass SSL VPN Web Portal will open.

  5. In the UMass SSL VPN Web Portal:

    • Make sure the NetID field contains your NetID.
    • In the Password field, enter your NetID Password.
    • In the Realm field, enter the Realm assigned to you by your department IT professional or the IT Help Center.
    • Tap Sign In.
  6. To end your session, tap Sign Out.
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