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VPN Support Articles

  • About the New Virtual Private Network (VPN)
    Virtual Private Networking (VPN) software creates an encrypted connection between your off-campus computer and the campus network. Members of the university community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers). Most faculty...
  • Access VPN through VPN Web Portal
    Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus computer and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers). The...
  • Connect to Pulse Secure VPN (Android)
    Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus Android device and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers or...
  • Connect to Pulse Secure VPN (iOS)
    Virtual Private Networking (VPN) software creates a secure, encrypted connection between your off-campus iOS device and the campus network. Members of the University community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers). Step...
  • How to Install and Use Global Protect VPN Client
    VPN Service Overview What is Global Protect? Global Protect is the system used to connect to the Virtual Private Network (VPN) at UMass Amherst. A VPN provides an encrypted connection between your off-campus computer and the campus network. Members of the university community can use our VPN...
  • Install & Configure Pulse Secure VPN Client for UMASS Realm (Mac OS X)
    Virtual Private Networking (VPN) software creates an encrypted connection between your off-campus computer and the campus network. Members of the university community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers or online)....
  • Install & Configure Pulse Secure VPN Client for UMASS Realm (Windows)
    Virtual Private Networking (VPN) software creates an encrypted connection between your off-campus computer and the campus network. Members of the university community can use VPN software to connect securely to the campus network from off-campus (e.g., to access some campus servers). Pulse Secure...
  • When (and When Not) to Use the Campus VPN Service
    By using a Virtual Private Network (VPN), members of the campus community can maintain an encrypted connection between their devices and the campus network while off-campus, at no additional cost. However, in some cases, the use of a VPN is not required for accessing many of the university's IT...

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  • In-person tech help at the IT User Services help center in Lederle Graduate Research Center (LGRC) Lowrise is available by appointment.
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