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Video Conferencing Support Articles

  • For information on how to protect your Zoom sessions from disruptions, see Protect Your Zoom Meeting Spaces & Class Sessions. Access More Zoom Account Settings Online While many settings for features like video and audio are available within the desktop or mobile Zoom apps, some important...
  • Zoom is a desktop video conferencing program that allows faculty, staff, and students to host their own live online meetings with video, audio, screen sharing, and text-based chat. Zoom software is available for Windows and Mac OS, as well as Android and iOS tablets and phones. Users can start a...
  • */ Zoom at UMass Amherst is already configured to improve security and reduce the risk of disruptions. These additional recommended settings can help further protect your online meetings & class sessions - but in some cases may make Zoom harder to use. This page includes all of our additional...
  • To connect to Webex at UMass Amherst and join a group or meeting from the device of your choice, you must first log in to the service via one of the several methods listed below. The Webex Teams and Webex Meetings apps are both available via web browser, desktop clients (Windows and Mac), and on...
  • You can have a successful desktop video conferencing session either as a host or attendee by having the right equipment and following a few simple best practices. Basic Equipment There are some basic tools you will need to conduct and/or participate in a video conference: Device capable of...
  • UMass Amherst faculty, staff, and students can use the regular university Zoom license for meetings with up to 300 participants. For larger events, Zoom Webinars support up to 500 attendees in a "listen only" mode. During webinars, only the host and panelists can use their microphones and cameras...