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Video Conferencing Support Articles

  • For information on how to protect your Zoom sessions from disruptions, see Protect Your Zoom Meeting Spaces & Class Sessions. Improve Zoom Performance on Your Network and Computer Disable HD Webcam Video High definition webcam video requires more from your network connection and computer’s...
  • Zoom is a desktop video conferencing program that allows faculty, staff, and students to host their own live online meetings with video, audio, screen sharing, and text-based chat. Zoom software is available for Windows and Mac OS, as well as Android and iOS tablets and phones. Users can start a...
  • To connect to Webex at UMass Amherst and join a group or meeting from the device of your choice, you must first log in to the service via one of the several methods listed below. The Webex Teams and Webex Meetings apps are both available via web browser, desktop clients (Windows and Mac), and on...
  • You can have a successful desktop video conferencing session either as a host or attendee by having the right equipment and following a few simple best practices. Basic Equipment There are some basic tools you will need to conduct and/or participate in a video conference: Device capable of...