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Video Conferencing Support Articles

  • For information on how to protect your Zoom sessions from disruptions, see Protect Your Zoom Meeting Spaces & Class Sessions. Access More Zoom Account Settings Online While many settings for features like video and audio are available within the desktop or mobile Zoom apps, some important...
  • For the best Zoom security, we recommend that your meetings be configured to either have a passcode, Waiting Room, or require participants to log in ("Only authenticated users can join meetings").  Log in at umass-amherst.zoom.us and click Settings on the left to view and change your settings...
  • Zoom is a desktop video conferencing program that allows faculty, staff, and students to host their own live online meetings with video, audio, screen sharing, and text-based chat. Zoom software is available for Windows and Mac OS, as well as Android and iOS tablets and phones. Users can start a...
  • Starting Monday, January 24, 2022, several new default security settings are applied in your UMass Amherst Zoom account. More information about configuring new security settings.  Updated information on all Zoom settings, including security settings   */ Zoom at UMass Amherst is already...
  • UMass Amherst faculty, staff, and students can use the regular university Zoom license for meetings with up to 300 participants. For larger events, Zoom Webinars support up to 500 attendees in a "listen only" mode. During webinars, only the host and panelists can use their microphones and cameras...