Search Google Appliance

Links
Email SPIRE Moodle Blackboard Learn Online Storage People Finder

Information Technology

Settings Support Articles

Filtered Results:

  • Change Your IT Account Password
    Use SPIRE to change your password for all your UMass Amherst accounts. After you change your password in SPIRE, on all of your devices: You will be prompted to enter your new password for eduroam wireless and may need to run the JoinNow setup wizard again to successfully connect. You will be...
  • Clear Your Browser's Cache
    About Clearing Cache "Clearing cache" means deleting what's stored in the browser's memory, including files, cookies, and browsing history. Clear your browser's cache periodically for security reasons and to improve the performance of SPIRE. Be sure to clear your browser cache after any...
  • Students - Update your UMass Work Contact Information
    If you are a UMass Amherst employee as well as a student, learn how to add/update your UMass Amherst work contact information. To view and update your work contact information: In the SPIRE Menu, go to My Personal Information > Work Contact Info. The Work Contact Info page will open,...
  • UMass Amherst Alerts Emergency Text Messaging
    As part of the UMass Amherst Alerts system, emergency text messages provide time-sensitive notifications to subscribers' cell phones about situations that pose an immediate risk to the safety of the campus or could significantly disrupt its activities. More about UMass Amherst Alerts. Members of...
  • Update Additional UMass Directory Information
    Note About Privacy All work information will be published in People Finder and  will be visible to the public. Other personal information will be visible only to  UMass community members who have specialized administrative access. You can add or update some of your directory information yourself...
  • User Preferences
    User Preferences is a generic feature embedded in all SPIRE profiles. It allows students, instructors, and staff to select a default Institution, Academic Career, Term, and Aid Year. On most pages including these search fields, SPIRE will automatically fill in these default values. Note:...

Filter Content By:

Get IT Help

Ask an expert at the IT Service Desk.

  • Email and Chat Support
    8:30 a.m. - 10 p.m. Monday - Friday
    10 a.m. - 10 p.m. Saturday and Sunday
  • Phone Support | 413-545-9400
    8:30 a.m. - 5 p.m. Monday - Friday
  • In-Person Support (Campus Center)
    8:30 a.m. - 10 p.m. Monday - Friday
    No appointment necessary.
    Walk-ins and calls accepted until 15 minutes before closing.
  • Computer, Phone & Other Device Repairs
  • For thesis or dissertation help, please email thesishelp@umass.edu.

 

University of Massachusetts Amherst
©2023 University of Massachusetts Amherst · Site Policies · Accessibility