Some SPIRE users can view, add or remove student holds. Also, some SPIRE for Staff users can assign student advisors.
Use our guide to learn how to view, add or remove student holds (a.k.a. negative service indicators).
Departmental staff with Advisor Assignment role in SPIRE can find instructions on the UMASS Advisor Assignment page in SPIRE. Go to Academic Records > Career & Program Information > UMASS Advisor Assignment, and search for a student. The resulting page will list the instructions.
See SPIRE Access Requests for Employees for the process on how to request for this security role.