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Software Support Articles

  •   Student Use Staff Use Faculty Use Lab/Research (Operating Systems, Applications & Development Tools) Personal/home computer   Departmental office computers used for instructional or research purposes   Departmental office...
  • The University of Massachusetts offers discounts on Microsoft software through Connection (formerly GovConnection). This program is administered by UMass Amherst Information Technologies (UMass Amherst IT) and is available to students, faculty, and staff at all UMass campuses. Microsoft...
  • SAS datasets SAS datasets (.sas7bdat files) created with 32-bit SAS can be read directly using 64-bit SAS. However, doing this will create some inefficiency, as SAS will be doing the conversion "on-the-fly". For improved efficiency, convert the dataset to 64-bit, using PROC CPORT/CIMPORT,...
  • License Overview NEW: As of July 2019, Minitab has released a MacOS version. See below for links and instructions. Minitab is a statistical analysis software available through the University of Massachusetts site license, in association with Five Colleges, Inc. Site licenses require an annual fee...
  • NVivo is software that supports qualitative and mixed methods research. The software enables you to collect, organize, and analyze content from interviews, focus group discussions, surveys, audio, social media, and the Web. Questions? See the QSR Web site or contact the IT Administration Desk (...
  • License Overview The Qualtrics Research Suite is a comprehensive survey software tool available as a cloud service. It encompasses survey creation, collaboration, administration, analysis, and reporting. This license covers the base Research Suite survey tool. Current Survey Monkey and Survey...
  • License Overview Read&Write is a literacy, accessibility, and dyslexia software that helps to make the web, documents, and files more accessible. It’s a friendly, intuitive toolbar that assists users at all levels with everyday tasks like reading text aloud, understanding unfamiliar words,...
  • The Microsoft Rights Management Service (RMS) allows you to restrict access to Microsoft Office documents to specific individuals. RMS is integrated into Microsoft Office and is available for faculty and staff. Check with the IT professional in your department for assistance in enabling RMS for...
  • License Overview The University of Massachusetts site license for the SAS system is available for Windows, Linux, and Windows Server. Faculty, staff, and students at any UMass campus are eligible to get the software under the site license. Site licenses require an initial fee and an annual renewal...
  • License Overview Schrödinger is a leading provider of advanced molecular simulations and enterprise software solutions and services for life sciences and materials research. “Schrödinger is a scientific leader in computational chemistry” The software suite ranges from general molecular dynamics to...
  • Once you have an electronic signature account, you can send documents for electronic signatures. This document will cover how to add Signature and Form fields to documents such as contracts, agreements, and estimates. Note: Exact steps and interface appearance may vary based on operating system...
  • Anyone who receives a document with Adobe Sign (formerly eSign) can electronically sign and return them using a web browser or mobile device. Signers do not need to have an electronic signature account. This guide will cover how to sign and return a document through Adobe Sign. Note: Exact steps...
  • Following the university's latest contract with IBM, SPSS (Statistical Package for the Social Sciences) statistical analysis software is available to UMass Amherst faculty and staff at a fraction of the retail cost (for teaching and research on university-owned machines only).  SPSS Statistics...
  • Stata Site License Overview UMass Amherst Information Technology (IT) has licensed Stata/SE for Windows, Macintosh, and Linux. It is offered to all UMass Amherst faculty and staff. Students are not eligible to get Stata under this site license. The software may be used only for academic purposes,...
  • UMass Amherst IT has arrangements with the manufacturers of the following software programs to distribute them to members of the UMass Amherst community, usually at reduced cost. For more information, contact the IT Help Center at (413) 545-9400 or stop by A109 LGRC (Monday - Friday, 8:30 a.m. to 5...
  • If you use a domain-joined Windows computer, you need to be careful about where you store large files. While it is ok to temporarily store large files anywhere, be sure to move them to an appropriate location before you log off. Storing very large files (e.g., SAS download) in an incorrect location...
  • Office 2016 includes all the features from Office 2013, but with improvements and some new features to make tasks quicker and easier. OneDrive Integration Office 2016 allows you to save documents online so that you can access them from any device at any time. You can download the OneDrive...

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