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The Qualtrics Research Suite is a comprehensive survey software tool available as a cloud service. It encompasses survey creation, collaboration, administration, analysis, and reporting. This license covers the base Research Suite survey tool. Current Survey Monkey and Survey Gizmo users are encouraged to move to the Qualtrics product.
Under the University of Massachusetts site license, Qualtrics is restricted to use by UMass faculty, staff, and students at any UMass campus, for university-related work.
Qaultrics is available to UMass Amherst faculty & staff at no additional cost. To request a license, fill out the Software Request form in ServiceNow.
For questions, please contact the UMass IT Help Center.
The Qualtrics contract at UMass Amherst provides for one-year licenses for the base Research Suite survey tool. Licenses are available for single users, Departments, and Schools/Colleges within UMass Amherst. Licenses are renewable at the beginning of each fiscal year (July 1).
Hardware & Software Requirements
All major browsers are supported. Internet Explorer (7+), Apple's Safari (3+), Google Chrome (2+), and Mozilla Firefox (4+).
Technical support and training is offered directly by Qualtrics. Qualtrics offers comprehensive end-user support and training at Qualtrics University Support and Training. Users can use online training resources and knowledgebase information, and directly submit support tickets to Qualtrics.
For more detailed information about how to use the Qualtrics Research Suite please consult the Qualtrics Frequently Asked Questions.