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Report a Phishing Attempt - Forward an Email as an Attachment

UMail will be retired in early 2020 as it has reached end-of-life and will no longer be supported. Faculty and staff using UMail will receive additional information as migrations to Google Mail and Microsoft Exchange continue.

To report phishing messages, submit them as an attachment to the address: itprotect@umass.edu.  View an example of a phishing email

You must forward the message as an attachment.

To forward an email message as an attachment from UMail on the Web:

Select message > Forward As > Attachment from the menu. A new message will open.

Address the new message to itprotect@umass.edu and send.

To forward an email as an attachment from Microsoft Outlook:

Open a new message addressed to itprotect@umass.edu.

Drag the phishing message from your spam folder or inbox into the new message, and send.

To forward an email as an attachment from Mozilla Thunderbird:

Open the phishing message.

Select message > Forward As > Attachment from the menu. A new message will open.

Address the new message to itprotect@umass.edu and send.

To forward an email as an attachment from Outlook Web App:

Right click on the phishing message.

Select Forward as Attachment. A new message will open.

Address the new message to itprotect@umass.edu and send.

To forward an email as an attachment from Apple Mail:

Right click on the phishing message.

Select Forward As Attachment. A new message will open.

Address the new message to itprotect@umass.edu and send.

To Report Phishing in Google Apps:

Open the message. Click the disclosure next to the reply button.

Select Show Original, copy all the information that appears and paste into a new message.

Address the new message to itprotect@umass.edu and send.

More Information:

Security Support Articles

What is phishing?

How to Protect Yourself Against Phishing Scams & Identity Theft