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Data Security Support Articles

  • On This Page: A. Restricted Data B. Confidential Data C. Operational Use Only Data D. Unclassified Data At UMass Amherst, University data falls into four categories: restricted, confidential, operational use only, and unclassified. Each category denotes a unique level of sensitivity and...
  • State and federal legislation and University policies mandate that campus departments take appropriate steps to protect the sensitive data available to them. To comply with these requirements and enable the University to respond in case of a security breach, academic and administrative...
  • Please report any information security incident, any identified vulnerability in information assets, or any phishing attempts immediately to itprotect@umass.edu. If you suspect a compromise or unauthorized access to credit card information: Also contact the campus ecommerce representative...
  • About Hard Drive & Electronic Storage Destruction The UMass Amherst Office of Waste Management provides departments, faculty, and staff with a convenient, no cost way to destroy and dispose of computers, hard drives, backup tapes, and other electronic and magnetic storage media that contain...
  • UMail will be retired in early 2020 as it has reached end-of-life and will no longer be supported. Faculty and staff using UMail will receive additional information as migrations to Google Mail and Microsoft Exchange continue. Information Management is the practice of treating information as an...
  • Computers compromised by malware are the most common data security incident on campus. Departments can choose to handle portions of an incident internally (using the checklist below) or contact UMass Amherst IT at security@umass.edu as soon as possible. If your department’s computers are...
  • Any data security incident involving a University-owned devices or personal devices containing sensitive University data should be taken seriously. Responding to data security incidents promptly and efficiently helps protect the University's assets (e.g., data, computers, networks) and ensures...
  • The Microsoft Rights Management Service (RMS) allows you to restrict access to Microsoft Office documents to specific individuals. RMS is integrated into Microsoft Office and is available for faculty and staff. Check with the IT professional in your department for assistance in enabling RMS for...