The following are instructions designed to guide you through removing the Enterprise edition of McAfee Endpoint Security from self-managed, university-owned machines running Windows 10 only.
Note: If your computer is managed by UMass Amherst IT, do not attempt to remove the client on your own. Please contact your administrator.
- Launch File Explorer from the icon on the left side of the start menu.
- On the left side of the File Explorer window, click This PC.
- In the search bar in upper-right corner of the This PC window, type FrmInst.exe and hit enter to search for the file. This may take 3-10 minutes.
- Right-click on the file once it is found, and click Open File Location.
- In the upper-left corner of the window, click the File menu and select Open Windows PowerShell, and then Open Windows PowerShell as administrator. Click Yes on the User Account Control dialog. You may need your computer's administrator username and password.
- In the PowerShell window, type: .\FrmInst.exe /forceuninstall (case-sensitive) and hit enter to launch the removal tool.
- Click OK once the removal tool finishes running, and then close the PowerShell window. The folder viewed in step 4 should now be empty.
- Open the Windows start menu and select the gear icon on the left to launch the Settings app.
- Click on the Apps item to view and manage installed applications.
- Type McAfee in the Apps & Features search bar. You should see three programs listed. Begin by uninstalling McAfee Endpoint Security Firewall.
- Click the Uninstall button for the application, and then click Uninstall on the confirmation dialog.
- Click Yes on the User Account Control dialogue box to begin the uninstall process.
- Repeat steps 12 and 13 for the two remaining McAfee applications.