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What Is the Maximum File Size I Can Upload to My Secure Online Storage at UMass Amherst Account?

Note: Personal Box accounts, available to the public, are not related to the Box at UMass Amherst service; see Comparing Secure Online Storage at UMass Amherst and Personal Box accounts.

The maximum file size for uploading an individual file to your Secure Online Storage at UMass Amherst account is 15 GB.

You should not upload more than one file larger than 5 GB at a time. If you need to upload multiple large files to Box at once, see Box's Methods for Migrating Content to Box for alternative options.

Notes:

  • Internet Explorer 10 has a limit of 4 GB per file. For IE 9, 8, or 7, if the Flash plug-in is installed, the file size limit is 2 GB. This is a known issue. These limits do not apply if you are using the Upload Folders option.
  • Large file uploads to Box cannot be paused and then resumed. If there is an error in the uploading process, you will need to attempt the upload again. For more about resolving upload errors, see Box's Troubleshooting File and Folder Upload Issues.

Your overall Secure Online Storage at UMass Amherst account storage quota is unlimited.