Residential Technology Fee - Family Housing
The Residential Technology Fee covers basic technology support for students in campus-owned family housing residences. This charge supports select residence phone infrastructure and wired and wireless network services.
Beginning August 1, 2015, the $30...
March 8, 2022
Over the course of the next year, the campus phone system will be upgraded to a new next generation phone service that meets our campus communication and collaboration needs and further accelerates UMass Amherst’s digital transformation.
What are unified communications?
In a new...
Telephone Listing Changes
Please report any listing changes on the Telephone Listing Change Form so that we can update names and phone numbers in our database.
The purpose of the Listing Change form is to change any incorrect listing for one of the on-line directories used by the...
Lifting the handset will automatically activate and light Access 1
Type of Call
Dial the last five digits of the on-campus phone number, 5-XXXX, 7-XXXX or 6-XXXX.
Dial 9 and the local off-campus number (you will not hear a second dial tone after...
Accept 2nd Call (optional) - This feature allows you to receive a 2nd call while on the telephone with another call. Unlike Call Waiting, Accept 2nd Call is turned on and off by the touch of a button on your telephone. The first call will ring on Access 1, the second call will...
Accessing the University Voicemail System
From the Web:
Visit Web PhoneManager page for details.
From your own phone on-campus:
You will be prompted to enter your security code
From another voice mail user's phone on-campus:
You will be prompted for their security...