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Configure Google Mail in Outlook 2016 (Macintosh)

Note: These instructions are for Outlook 2016 (Macintosh) only. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version of your software, look for the About link in the software's main or Help menu.

  1. Follow the steps to enable IMAP access, turn on 2-step verification, and get an application-specific password.
    Configure Google Mail for Email Software & Mobile Devices.
  2. Connect to the Internet, then start Outlook 2016:
    Note: If you are not connected to the Internet, you will still be able to configure your Apps at UMass Amherst Google Mail account on Outlook using these instructions. You will be unable to verify that the process has completed and synchronize your mail successfully until you go online.

    • New Users: If you are new to Outlook or are installing Outlook on a new computer (without migrating any local data from your old computer), the Automatic account configuration feature will start the first time you open Outlook 2016 and help you configure your Apps at UMass Amherst Google Mail account. When you start Outlook, a Welcome to Outlook 2016 window should appear. Click Next. You will then see a Microsoft Outlook Account Setup window asking you if you want to configure an email account. Yes should already be selected. Click Next. An Add Account window will open.
    • If you have used Outlook for another email account and would like to add your UMass Amherst Google Mail account, you can access the Add Account window by going to Outlook > Preferences and clicking the Accounts button under Personal SettingsProceed to Step 3 below.
  3. Click the envelope icon next to Other Email
  4. On the Enter your account information screen, enter your Apps at UMass Amherst Google Mail account information:

    1. In the Email Address: field, enter your Apps at UMass Amherst Google Mail address (e.g.,NetID@umass.edu).
    2. In the Password field, enter the Application Specific Password generated by Google. A new set of fields will appear where you can enter the rest of your account information:
    3. In the Username field, enter your IT Account NetID, followed by @umass.edu.
    4. From the Type: drop-down menu, select IMAP.
    5. Under both Incoming and Outgoing servers, check the boxes next to Override default port and Use SSL to connect (recommended).
    6. In the Incoming server field, enter imap.googlemail.com : 993.
    7. In the Outgoing server field, enter smtp.googlemail.com : 465.
    8. Click Add Account. You will return to the Accounts window.
  5. In the Accounts window, most of the fields will be automatically populated. Under Personal information, verify the following:
    • In the Account description field, enter a name for the account identifying it as your Apps at UMass Amherst Google Mail account.
    • In the Full name field, enter both your first and last name.
      Note: This will appear in the From field of your outgoing messages.
    • The Email address field should contain your Apps at UMass Amherst Google Mail address
      (e.g., NetID@umass.edu).
  6. Then, under Server information, verify the following:

    1. The User name field should also contain your Apps at UMass Amherst Google Mail email address.
      (e.g., NetID@umass.edu).
    2. The Password field should contain the Application Specific Password generated by Google.
    3. The Incoming mail server fields should read imap.googlemail.com 993. If this number is incorrect, select Override default port to unlock the field and change it.
    4. The Outgoing mail server (SMTP) fields should read smtp.googlemail.com : 465. If this number is incorrect, select Override default port to unlock the field and change it.
    5. Under both Incoming and Outgoing servers, ensure the boxes are checked next Use SSL to connect (recommended).
    6. Click More Options... to open an Settings for: smtp.googlemail.com window. Ensure under Authentication, that Use Incoming Server Info is selected from the drop-down menu. Click OK. You will be brought back to the Accounts window and you can close it. All of your settings will be saved automatically.
  7. You will now see your Apps at UMass Amherst Google Mail listed under Inbox (at left), as you named it in the Account description field of the Accounts window. If you have more than one email account in Outlook 2016, you can set your Apps at UMass Amherst Google Mail address as default by navigating back to the Accounts window, selecting your Apps at UMass Amherst Google Mail account in the left menu, and clicking the Gear icon in the bottom right, and selecting Set as Default.
  8. To test your mail settings, use Outlook 2016 to send a message to your Apps at UMass Amherst Google Mail email address. In a few moments, the message should appear in your Outlook Inbox.

    Congratulations! Outlook 2016 is now configured to send and receive messages with your Google Mail account.