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Configure Google Mail in Outlook 2010 (Windows)

Note: These instructions follow the latest version of the software noted above. For other versions, there may be some variation, but the information below should serve as a guide to get you started. To identify the version of your software, look for the About link in the software's main menu or Help menu.

  1. First, follow the steps to enable IMAP access, turn on 2-step verification, and get an application-specific password.
    Configure Google Mail for Email Software & Mobile Devices
  2. Open Outlook 2010. The first time you launch Outlook after installing it, a mail account setup window will open.
    Note: If you are not opening Outlook 2010 for the first time, go to File > Info and + Add Account. The Auto Account Setup window will open.
  3. In the Auto Account Setup window, make sure E-mail Account is selected:
    • In the Your name field, enter your name.
      Note: This will appear in the From field of your outgoing messages.
    • In the Email address field, enter your Google Mail address
      (e.g., NetID@umass.edu).
    • In the Password field, enter the Application Specific Password generated by Google.
    • In the Retype Password field, enter the Application Specific Password generated by Google again.
    • Select Manually configure server settings or additional server types at the bottom. Click Next. The Choose Service window will open.
  4. On the Choose Service window, select Internet E-mail. Click Next. The Internet E-mail Settings window will open.
  5. In the Internet E-mail Settings window:
    • In the Your name field, enter your name.
      Note: This will appear in the From field of your outgoing messages.
    • In the Email address field, enter your Google Mail address
      (e.g., NetID@umass.edu).
    • In the Account Type drop-down menu, select IMAP.
    • In the Incoming mail server field, enter imap.googlemail.com.
    • In the Outgoing mail server (SMTP) field, enter smtp.googlemail.com.
    • In the User Name field, enter your Google Mail address
      (e.g., NetID@umass.edu).
    • In the Password field, enter the Application Specific Password generated by Google.
    • Click More Settings... to open the Internet E-mail Settings window.
  6. On the Internet E-mail Settings window:
    Under the Outgoing Server tab:
    • Select My outgoing server (SMTP) requires authentication.
    • Make sure that Use same settings as my incoming mail server is selected.
    Under the Advanced tab:
    • Under Incoming server (IMAP), select SSL from the drop-down menu of encrypted connection types, then enter 993 in the field.
    • Under Outgoing server (SMTP), select TLS from the drop-down menu of encrypted connection types, then enter 587 in the field.
    • Click OK. This will bring you back to the first Internet E-mail Settings window.
  7. On the Internet E-mail Settings window, click Next. Outlook will then test your account settings. This may take a few moments. When the Test Account Settings window indicates that all tests are completed successfully, click Close. You will then be directed back to the Add New Account window.
  8. On the Add New Account window, click Finish. You will now see your Google Mail address listed in the Inbox. You should see a test email from Microsoft Outlook in your inbox, confirming that your incoming mail settings are correct. To test your outgoing mail settings, use Outlook to send a message to your Google Mail address. The message should appear in your Outlook inbox.

Congratulations! Outlook 2010 is now configured to send and receive messages with your Google Mail account.

Now that you've finished setting up your mail to access Google Mail, we suggest that you configure your software to Look up UMass Amherst Email Addresses with Outlook 2010.