If you are having problems connecting to the campus network via Ethernet, you should make sure your network adapter is configured properly. Note: The following instructions are for on-campus connections only. Off-campus users may need to contact their Internet Service Provider (ISP) or the IT Help...
Before You Begin
To connect to the campus network via Ethernet, you'll need:
An IT Account: You will need an IT Account NetID and password to access the network. If you do not have an IT Account, or if you cannot remember your password, please come to room A109 LGRC Lowrise with your UCard.
The UMass Amherst Information Technology installed high-speed Internet access in North Village Apartments in the Fall of 2006. In 2012, Lincoln Apartments were switched to wireless only.
What type of connection is this?
This connection occurs over phone lines and brings speeds comparable to...
MAC Addresses are 12-character IDs that identify your hardware (your device may have multiple MAC Addresses). The following are generic instructions -- depending on the manufacturer, the MAC Address for your device may have a different title and location. Refer to the product manual for more...
Information for IT Contacts & Administrators
IT contacts and administrators in academic and administrative buildings are responsible for registering shared computing devices (e.g., lab computers, computers used by student workers) or all university-owned computers in their department. If...
About Network Registration
Network registration establishes a responsible party for devices on the campus network and helps UMass Amherst IT support members of the university community.
Faculty and staff should contact the IT professional in their department to register computers used by...
I'm having problems with my wired network connection, what do I do?
If you are having trouble with your Ethernet connection, try the troubleshooting tips below.
Wireless-Only Residence Halls.
As of fall 2011, all residence halls and Lincoln Apartments are 'wireless-only'. Wired (Ethernet)...