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Configure UMail in Apple Mail (OS X 10.9)

As of Fall 2013, undergraduates use Apps at UMass Amherst for their UMass Amherst email.  Learn more

UMail will be retired in 2019 as it has reach end-of-life and will no longer be supported. Graduate students can switch to Google Mail in spring 2019. Faculty and staff will receive additional information in summer/fall 2019.

Note: These instructions are for Mac OS X version 10.9 Mavericks. For earlier versions, view Configure UMail in Apple Mail (OS X 10.8). To identify the version of your software, look for the About link in the software's main menu or Help menu.

Important: If you upgraded to Mac OS X 10.9 (Mavericks) and already had UMail in Apple Mail configured, there are steps you need to take. See step 5 below.

  1. Open Apple Mail. Go to Mail > Preferences, and click + (the Add Account icon in the lower left corner). Next, click Add Other Mail Account and then Continue. After the Add a Mail Account window opens, you can use the following instructions to configure your UMail account.
  2. In the Add a Mail Account window:
    • In the Full Name field, enter your name.
      Note: This will appear in the From field of your outgoing messages.
    • In the Email Address field, enter your UMail address.
    • In the Password field, enter your IT Account password.
    • Click Create. You will receive an error message stating that the account must be manually configured. Click Next. The Incoming Mail Server window will open.
  3. In the Incoming Mail Server window:
    • Next to Account Type, select IMAP.
    • In the Mail Server field, enter mail-?.oit.umass.edu, where ? is the first letter of your IT Account NetID.
    • In the User Name field, enter your NetID.
    • In the Password field, enter your IT Account password.
    • Click Next. The Outgoing Mail Server window will open.
  4. In the Outgoing Mail Server window:
    • In the SMTP Server field, enter mail-auth.oit.umass.edu.
    • In the User Name field, enter your NetID.
    • In the Password field, enter your IT Account password.
    • Click Create. The Accounts window will open.
  5. In the Accounts window:
    • Verify that mail-auth.oit.umass.edu is selected for Outgoing Mail Server (SMTP):.
    • Verify that the Use only this server checkbox is checked.
    • Note: If you upgraded to Mac OS X 10.9 (Mavericks) and already had UMail in Apple Mail configured, you need to go to Preferences > Accounts and click your UMail Account. Next, change the Outgoing Mail Server (SMTP): to   mail-auth.oit.umass.edu and check Use only this server.
  6. Apple Mail will open. Verify that the Inbox is selected. You should see all the emails that are currently in your UMail Inbox.
  7. To check that your outgoing mail settings are correct, use Apple Mail to send a message to your UMail address. The message should appear momentarily in your Apple Mail inbox.

Congratulations! Apple Mail is now configured to send and receive messages for your UMail account.